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Shelly Sun, CEO and co-founder of BrightStar Care, has invested more than $2 million in PPE to protect her home care franchisees, staff, and clients across the U.S.
  • Franchise Update
  • 5,910 Reads 2 Shares
Multi-brand restaurant operator Greg Cutchall has had to furlough 350 employees at his casual brands, but has seen minimal to flat drops in sales at QSR locations
  • Franchise Update
  • 4,144 Reads 12 Shares
Everything franchisors and franchisees need to know about the updated PPP Flexibility Act, from timing to allocation to loan forgiveness
  • Jan Gilbert and Emily Doan
  • 4,365 Reads 7 Shares
Dale Carnegie Training, at 108, has pivoted quickly from live, in-person training to live online training during Covid-19, continuing its tradition of change and innovation.
  • Jean-Louis Van Doorne
  • 3,724 Reads 5 Shares
Preparing now for the opportunities a recession offers for a strong brand will pay off – whether a recession comes or not
  • John DiJulius
  • 3,486 Reads 4 Shares
It may be too late for those videoconferences where others (never you!) had a dog barking, a phone ringing, or a camera angle or lighting made you look like someone you wouldn’t want to know, much less work with. Here are some “never” and “always” tips for getting videoconferences right, from consumer experience expert John DiJulius
  • John DiJulius
  • 3,116 Reads 21 Shares
As Covid-19 changes consumer behavior and multi-unit franchisees’ diversification plans, how can marketers keep up?
  • Darrell Johnson
  • 2,943 Reads 1 Shares
Michael Browning, CEO and co-founder of Urban Air Adventure Parks, has closed all parks, but is keeping kids engaged with virtual birthday parties and personal phone calls
  • 6,228 Reads 2 Shares
At Authority Brands, all 7 service brands are taking advantage of Covid-19 to recruit like never before
  • Mike Pearce
  • 6,332 Reads 44 Shares
Looking for a new PR agency? Here are the top 10 questions franchisors should include in their RFP
  • David Chapman
  • 3,642 Reads 4 Shares
Largest Captain D's Operator Adds 39th Location With New Shreveport Restaurant.
  • Multi-Unit Franchisee
  • 5,382 Reads 6 Shares
Sonny’s BBQ
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Multi-Unit Brothers Open Doors On 20th Zaxby's Location.
  • Multi-Unit Franchisee
  • 7,943 Reads 115 Shares
StretchLab’s CMO is working hard to educate the public on the benefits of stretching – with the added difficulty of Covid-19 shutdowns
  • Kerry Pipes
  • 6,762 Reads 153 Shares
Franchise success upon reopening depends on the willingness - and ability - of consumers to spend in a down and uncertain economy.
  • Darrell Johnson
  • 3,742 Reads 11 Shares
Massage Heights, with its salons shuttered, has paused lead generation efforts and is providing innovative online wellness resources to customers during Covid-19
  • Franchise Update Magazine
  • 4,376 Reads 5 Shares
Right At Home makes multiple changes to its franchisee recruitment marketing, introduces virtual training classes, and refines its messaging during Covid-19.
  • Franchise Update
  • 3,727 Reads 1,023 Shares
3 ways franchisees can adjust to the next normal in consumer behavior in a forever-changed marketplace
  • Mathieu Stevenson
  • 7,286 Reads 79 Shares
Brothers In California Set To Open Their 5th Arby's Location.
  • Multi-Unit Franchisee
  • 6,295 Reads 6 Shares
As the economy reopens and businesses start hiring, Gen Z workers just might be your best bet. Here are 5 tips for connecting with them.
  • Charles Bonfiglio
  • 3,993 Reads 27 Shares
Wade Brannon, CEO of Pigtails & Crewcuts, a children’s hair salon, is looking forward to reopening and reconnecting his stylists with their customers – kids and parents alike
  • Franchise Update
  • 3,509 Reads 4 Shares
Franchisors – here are 5 ways you can help your franchisees survive the pandemic!
  • Joey Osborne
  • 6,508 Reads 63 Shares
Wienerschnitzel
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Multi-Unit Franchising Conference postponed until Spring 2021
  • Franchise Update
  • 5,616 Reads 8 Shares
During Covid-19, when money is tight, shared service arrangements can help both franchisors and franchisees reduce costs
  • Joyce Mazero and Emily Doan
  • 7,264 Reads 27 Shares
ShiftPixy is helping restaurants manage their own delivery and rely less on third-party apps - saving money, maintaining quality, and strengthening the customer relationship.
  • ShiftPixy
  • 3,456 Reads 14 Shares
Make the rest of 2020 a great one for franchise sales with these 5 “must-do” tips
  • Keith Gerson
  • 6,179 Reads 58 Shares
Latest Insights From Black Box Intelligence On The Impact of Covid-19 On Consumer Restaurant Trends.
  • Multi-Unit Franchisee
  • 3,311 Reads 2 Shares
3 Ways To Plan Right Now For A Successor In The Transition Of Your Business.
  • Kendall Rawls
  • 5,615 Reads 49 Shares
Meg Roberts, CEO of The Lash Lounge, is optimistic about the future of the brand, despite every salon shut down from Covid-19
  • Franchise Update
  • 5,442 Reads 26 Shares
Puroclean boosts its advertising and PR with a focus on franchisees giving back to their community as a way to continue franchise development during Covid-19
  • Franchise Update
  • 3,392 Reads 7 Shares
How will consumer shopping behaviors formed during stay-at-home orders shape retail in the years to come?
  • Pat Harriman
  • 6,763 Reads 30 Shares
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