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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

"Death and taxes." Given that estate planning combines two of the most dreaded eventualities, is it any wonder that most folks have a difficult time warming to the topic?
  • Carol Schleif
  • 4,807 Reads
Jim Fitlow is a lifelong skier and as he loves to say, "Turning is highly overrated."
  • Debbie Selinsky
  • 5,178 Reads
Fundamentals are stressed in everything from sports to business. Focus in on basic tackling and blocking and success is much more likely to follow.
  • Daniel C. Steenerson
  • 4,867 Reads 1,021 Shares
Customers are fickle, demanding, and opinionated. That's why keeping your customers loyal, satisfied, and saying positive things about you is crucial.
  • Lisa Ford
  • 5,549 Reads 115 Shares
Businesses that offer plastic membership cards, loyalty cards, and key tags to their clients and customers are giving their customers a great incentive to keep coming back and take part in their loyalty programs, promotions, and special offers.
  • Multi-Unit Franchisee
  • 6,495 Reads 1,021 Shares
Joe Hertzman is always thinking. When the Louisville, Kentucky, father of four attended sporting events with his kids, he noticed that they always requested waffle cones when they ordered ice cream.
  • Debbie Selinsky
  • 12,125 Reads 1 Shares
You say you want to own a business and make your own decisions? You say that owning a business is one of the few remaining ways to build net worth today?
  • Steve Lefever
  • 4,808 Reads 35 Shares
Ricky Warman was a Prudential Securities investment manager who chucked the corporate life to take a stab at franchising in the early 1990s.
  • Multi-Unit Franchisee
  • 7,208 Reads 3 Shares
You have only one chance to make a first impression. While that statement is something you've probably heard at least 1,000 times, many of us think of it only in terms of meeting someone in person.
  • John Tschohl
  • 4,146 Reads 11 Shares
Hearing about embezzlement in a public company rarely shocks anyone, but when it happens in a family business, people are often stunned.
  • Lois Lang, Psy.D.
  • 8,484 Reads 1,023 Shares
A second round of results from the recent Empathica 2013 Quick Service Restaurant (QSR) Benchmark Study have been released.
  • Multi-Unit Franchisee
  • 4,501 Reads 50 Shares
Vocelli Pizza
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When Kevin and Laurel Wilkerson, winners of Multi-Unit Franchisee magazine's Veteran Entrepreneurship Award, came to Marco's Pizza from the military using the IFA's Vetfran program, they were pretty sure their total of 44 combined years in the U.S. Army stood them in good stead.
  • Debbie Selinsky
  • 6,050 Reads
How much maintenance information do you have on all of your locations? Do you know how many of your HVAC units will need to be replaced this year?
  • Kellie D'Andrea
  • 4,596 Reads 1,022 Shares
Things have been good for Greg Cutchall during the last four years. He's doubled the number of restaurants he operates from 25 to 50 units.
  • Kerry Pipes
  • 6,660 Reads 68 Shares
You wouldn't authorize a company to dive into your checking account at will to withdraw money for undisclosed "services rendered"? That would be crazy.
  • Multi-Unit Franchisee
  • 3,888 Reads 26 Shares
In late July, the National Retail Federation issued a statement from Senior Vice President and General Counsel Mallory Duncan on U.S. District Judge Richard Leon's decision that found that the Federal Reserve misapplied Congress' intent when it implemented required swipe fees reforms.
  • Multi-Unit Franchisee
  • 4,128 Reads 22 Shares
A new survey that asked consumers to weigh in on food, order accuracy, speed of service, menu, and other items at the top 62 QSR brands found that, not surprisingly, the likelihood of a return visit to a QSR increases from 20 to 81 percent when guests report a higher satisfaction rate.
  • Multi-Unit Franchisee
  • 5,412 Reads 230 Shares
Guillermo Perales is at it again. When we spoke to him last year (MUF Q4 2012) he was on the grow and flirting with 400 locations throughout his restaurant kingdom.
  • Kerry Pipes
  • 7,706 Reads 1 Shares
You've heard it before, and have likely seen it firsthand in the market: interest rates are at historic lows, franchisee consolidations and refranchisings are prevalent, lenders are hungry, pent-up equity is available and waiting to be deployed, and deal activity is high.
  • Dean Zuccarello
  • 4,530 Reads 1 Shares
Just before Hurricane Sandy slammed into the New Jersey coast, Tom's River, N.J., resident and franchisee Steve Baliva was huddling with team members from his area T.G.I. Friday's restaurants to try to prepare for what many forecast to be the storm of the century.
  • Debbie Selinsky
  • 5,765 Reads 1 Shares
Franchising is a tough business, and succeeding even tougher. But with a keen eye on the bottom line, customer service, and community involvement, there are a handful of multi-unit franchisees who rise to the top.
  • Kerry Pipes
  • 6,649 Reads 1 Shares
Bojangles
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A third-grade writing assignment led to a real revelation for Brandon Jones and his father. The teacher asked the kids to write about what they wanted to be when they grew up.
  • Kerry Pipes
  • 5,687 Reads 14 Shares
You need to hire smart and you'd like to hire efficiently, but not so fast. When making a hiring decision, you might need a bit more information than an applicant provides.
  • Multi-unit Franchisee
  • 6,155 Reads 415 Shares
We learn by doing. Think about the basic skills you've acquired in life. You learned to walk by pulling yourself up, turning loose, and taking a step.
  • Dr. Nido Qubein
  • 13,315 Reads 1 Shares
When it comes to family business succession planning, one thing is certain: Most family business leaders don't do it, they don't do it well, or they wait to do it until it's too late.
  • Lois Lang
  • 9,887 Reads 3 Shares
The last time we spoke with Ricky Warman, in 2009, he was pouring his blood, sweat, and tears into successfully operating 42 Papa John's units in Florida.
  • Kerry Pipes
  • 9,964 Reads 1 Shares
If you are looking to start your own business, an excellent way to minimize risk while increasing the odds of succeeding, is to consider opening a franchise.
  • Charles Franklin
  • 20,596 Reads 6 Shares
Capital access for franchisees has been a primary concern since the 2008 financial crisis.
  • Darrell Johnson
  • 4,123 Reads 3 Shares
John "JD" Draper simply looks like a leader. Maybe it's his dapper attire, mile-wide smile, and booming voice. Or maybe it's his decades long command of operating franchises.
  • Multi-Unit Franchisee
  • 9,721 Reads 2 Shares
Online shopping has changed how consumers purchase airline tickets, shoes, music, and more. Now, according to a survey from EMN8, consumers want more of the same technology choices when it comes to ordering fast food.
  • Multi-Unit Franchisee
  • 8,555 Reads 1 Shares
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