Franchisor Articles
Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.
Re-Bath CEO’s “policy light” approach encourages creativity and flexibility as the company expands
- Kerry Pipes
- 4,534 Reads 24 Shares
Daddy’s Chicken Shack grows from a small stand at LA’s weekly food festival to a fast-casual fried chicken brand with 2 stores open and 20 more in development
- Kerry Pipes
- 6,328 Reads 13 Shares
How well are you protecting your customers’ data and complying with the raft of new data privacy rules?
- Helen Bond
- 5,908 Reads 2 Shares
Our monthly roundup of international franchise expansion reports on deals from Asia to the Middle East as global brands continue to find ways to grow in 2022
- Eddy Goldberg
- 6,982 Reads 11 Shares
What’s on your franchise podcast list? Check out these 10 franchise-related podcasts!
- Jack Monson
- 5,702 Reads 52 Shares
How 4 franchise brands are using technology to accelerate growth and empower their franchisees
- Joe Halpern
- 7,302 Reads 10 Shares
To improve franchisee engagement, boost communications and strengthen community, Part 1 of a 3-part series from FranConnect
- FranConnect
- 3,765 Reads 27 Shares
Welcome to “Good, Bad, and Other News!” – our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
- Eddy Goldberg
- 2,387 Reads 4 Shares
5 tips for service recovery – the ability to turn an unhappy customer into a long-term, loyal one
- John Tschohl
- 4,735 Reads 22 Shares
How Unity Rd. is using reviews to connect with customers and reach new ones online
- Franchise Update Media
- 22,028 Reads 5 Shares
Tips for training your employees to be indispensable and extraordinary – tips you can apply to yourself as well!
- John Tschohl
- 3,572 Reads 23 Shares
6 multi-brand restaurant operators tell how Covid has affected their business, how they’ve responded, and which changes will be permanent
- Franchise Update Media
- 2,987 Reads 6 Shares
The IFA’s Open for Opportunity campaign seeks to protect the franchise business model in 2022
- Matt Haller
- 4,710 Reads 14 Shares
If your frontline employees are making any of these 7 customer service experience mistakes, it’s costing your business money every day
- Bob Phibbs
- 3,849 Reads 5 Shares
Our April roundup of consumer marketing news, trends, and other developments!
- Eddy Goldberg
- 2,982 Reads 2 Shares
6 reasons buying a franchise is not like buying a job
- Kristen Pechacek
- 4,531 Reads 36 Shares
Our annual Women’s Issue asked 12 female franchise leaders about the importance of mentorship in their rise to the top—and how they’re now giving back to the next generation
- Kerry Pipes & Eddy Goldberg
- 3,664 Reads 19 Shares
Jennifer Schuler i only the 2nd CEO of Wetzel’s Pretzels since its founding in 1994, after taking the helm from co-founder Bill Phelps in 2019
- Kerry Pipes
- 3,328 Reads 9 Shares
Welcome to “Good, Bad, and Other News!” – our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
- Eddy Goldberg
- 2,153 Reads 8 Shares
How well is your franchise succeeding at communicating and demonstrating your brand’s identity to your customers?
- Evan Hackel
- 6,403 Reads 27 Shares
The outlook for restaurants in 2022 is positive, says Robin Gagnon, CEO of We Sell Restaurants
- Robin Gagnon
- 4,505 Reads 7 Shares
Are you making any (or all?) of these 5 simple mistakes as a recruiter? Here’s how to stop – and improve your results!
- Art Coley
- 4,539 Reads 12 Shares
12 female franchise leaders on “Raising Up the Next Generation” in our annual issue on Women in Franchising: Wanda Williams, Head of Global Franchising at Yum Brands
- Franchise Update Magazine
- 4,783 Reads 9 Shares
Is your success at franchise sales the result of practice and skill development, or have you just been lucky all these years?
- Art Coley
- 4,015 Reads 11 Shares
Jersey Mike’s annual Month of Giving helps the brand create franchisee buy-in for the marketing team
- Helen Bond
- 5,322 Reads 96 Shares
Your Pie CMO Lisa Dimson calls herself a change agent – both across the company and in her own leadership role, part 2
- Kerry Pipes
- 3,594 Reads 5 Shares
How to establish a customer service initiative that both succeeds and lasts
- John DiJulius
- 4,090 Reads 3 Shares
How Skyhawks Sports Academy is using technology to reach customers
- Franchise Update Media
- 4,718 Reads 89 Shares
12 female franchise leaders on “Raising Up the Next Generation” in our annual issue on women in franchising: Laura Coe, Co-Founder and CEO, Snapology
- Franchise Update Magazine
- 4,747 Reads 153 Shares
12 female franchise leaders on “Raising Up the Next Generation” in our annual issue on women in franchising: Clarissa Bradstock, CEO, Any Lab Test Now
- Franchise Update Magazine
- 4,315 Reads 72 Shares
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