Q2 | 2021

Deal of the Decade

Virtual Issue

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COVER STORY

The Biggest Deal: Flynn Group's takeover of NPC's assets sets record

Family Valued: Sometimes dysfunctional, but always family

Operator at Heart: And soon to be a franchisor?

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Survivor! Spencer Smith is back on the growth track

After taking a body blow to his Aaron’s business in 2015, Spencer Smith has diversified and is on the growth track once again

Kerry Pipes

Team Effort: 10-unit Sola Salon owner weathers the storm

With her 10 Sola Salon Studios shuttered last year, Heather Safrit weathered the storm and will add 2 more in 2021

Kerry Pipes

Change Agent: Eric Werner continues to evolve with new brands

Eric Werner, with dozens of Subways in Texas, continues to diversify into new brands and giving employees an ownership stake

Kerry Pipes

A&W All the Way: It's a family thing

Michael Vinckier grew up loving his small town’s A&W restaurant. Now 27, he’s about to open his third.

Kerry Pipes

2021 Multi-Brand 50

The 2021 Multi-Brand 50 ranking highlights the largest franchisees in the U.S. and their 25 favorite brands.

Multi-Unit Franchisee

The Heart of the Deal

Q&A with Greg Flynn following his acquisition of NPC International’s Wendy’s and Pizza Huts in the largest franchisee deal ever

Eddy Goldberg

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The Dean of the Deal: How the Cypress Group facilitated the biggest deal in franchising

Dean Zuccarello, CEO of The Cypress Group, played an instrumental role in making the largest franchisee in history deal come together

Eddy Goldberg

5 Ways to Diversify: Add new brands for financial security

5 ways to diversify in an uncertain economy by adding new, complementary brands

Helen Bond

Capital Pains & Capital Gains: 7 multi-unit operators share their thoughts

7 multi-unit operators share their experiences on raising capital during the pandemic

Sara Wykes

Reading the FDD: The Argument Against Simplification

In this first special 2-part series, a veteran franchise attorney looks at franchisee complaints that FDDs are too complicated to be understandable. In Part 2 she will offer 10 tips on how to read an FDD critically.

Rochelle Spandorf

6 Tips To Create Emotional Connections and Enhance Your Customer Experience

When is the best time to invest in your customer experience? 18 months ago! When is the second-best time? NOW! Now is the time to make your organization’s customer experience your single biggest competitive advantage.

John DiJulius