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Multi-Unit Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Originally published in Area Developer Issue III, 2007, The AD 50 highlights the largest multi-unit franchise companies who support multi-unit franchising.
  • Area Developer Magazine
  • 6,111 Reads 1 Shares
Ed Doherty has been pushing the envelope on growing a business packed with different franchises - lots of them. To date, they include Applebee's (51), Panera Breads (15), Chevys Fresh Mex (3), and an original concept, the Shannon Rose Irish Pub (1), in New Jersey. And ahead on the menu are the 20 El Pollo Loco locations he's developing in New Jersey.
  • John Carroll
  • 5,620 Reads 1 Shares
I remember the first budget I ever did for a business - for a newsroom where the previous year’s budget had been about $3 million (and 30 years ago, that was some real money). The boss just handed the spreadsheets to me and said, “We need this in a couple of days.”
  • Ripley Hotch
  • 3,310 Reads 1 Shares
A great customer experience matters. A lot. More than ever. Why? For one thing, because there are a lot of coffee chains in the world. Comedian Dennis Miller has a rant about how Starbucks has started opening Starbucks stores inside existing Starbucks stores. Well, it's funnier when he says it.
  • Jack Mackey
  • 4,910 Reads 1,014 Shares
What is the most important buying decision you'll ever make? When you choose a new site? Buy category management software? Invest in a hot new concept? Does something else come to mind?
  • Mel Kleiman
  • 2,997 Reads
Originally printed in Area Developer Issue I 2007, the 2007 Mega 99 rankings highlight the Top 99 Multi-Unit Operates broken down by brands operated and by industry.
  • Area Developer Magazine
  • 6,562 Reads 1,023 Shares
From Mail Boxes Etc. to The UPS Store, a quick history; or, 27 years in 90 seconds or less.
  • Eddy Goldberg
  • 10,780 Reads 7 Shares
Greg Helwig, vice president of system development for Sylvan Learning Centers, says the company didn't set out to grow with multiple units. It just happened naturally, with an existing franchisee adding a unit, then another.
  • Ripley Hotch
  • 3,672 Reads 3 Shares
The American Franchisee Association (AFA) is a national trade association of franchisees and dealers founded in February 1993. The AFA works to improve the industry of franchising while protecting its members' economic investments in their businesses.
  • 31,746 Reads
Subway continues to sizzle as one of the hottest franchises going. For the 15th time in the last 20 years, Entrepreneur magazine's annual Franchise 500 rankings have listed Subway as the number-one franchise opportunity. For perspective, when the chain was first named to the list in 1988, it had about 4,000 locations. Today, the chain operates 27,732 shops in 86 countries (as of June 2007).
  • Kerry Pipes
  • 3,486 Reads 3 Shares
The Little Caesars Pizza story is… well, quite a story. Founded by Mike and Marian Ilitch, first-generation Americans of Macedonian descent, the company is approaching its 50th anniversary. Still family owned and operated, Little Caesar Enterprises, Inc. has grown prodigiously since its first store opening in 1959 in Garden City, Mich.
  • Eddy Goldberg
  • 15,966 Reads
Dogtopia
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Multi-unit operators have been a part of the growth and expansion strategy at Fantastic Sams since the brand first began franchising in 1976, according to Jeff Sturgis, vice president of franchise sales development.
  • Kerry Pipes
  • 3,273 Reads 1,014 Shares
The recent merger of Cold Stone Creamery and Kahala Corp. (which operates a dozen other franchise concepts including Blimpie, Taco Time, and Surf City Squeeze), see executives taking it all in stride.
  • Kerry Pipes
  • 3,627 Reads 1,014 Shares
Building a portfolio. Growing beyond one unit. Expanding outside a single brand.
  • Kerry Pipes
  • 4,935 Reads 1,014 Shares
Just as the Memorial Day holiday was about to begin, lawmakers preparing to flee Washington, D.C., for vacation, reached agreement on continuing to fund the war in Iraq. That funding bill also raised the minimum wage. Not a big deal, many business owners would say, because half the states already require minimum wages in excess of the federal level.
  • Mark E. Battersby
  • 3,514 Reads 7 Shares
This issue's Tech Talk looks at two ways area developers can save time and money by using technology to improve their management and operations: 1) using Web-based software to conduct online meetings for all or some of their sites; and 2) using in-store cameras to improve operations on the fly and provide a digital record that can improve customer relations and protect employees at the same time.
  • Ripley Hotch
  • 2,837 Reads 4 Shares
Training: the second leg of the hiring, training, and retaining triathlon so many multi-unit operators struggle to complete every day. Area Developer asked training experts at three brands - Regis Corp., Little Caesars, and PuroSystems - about their training programs - and how an emphasis on a high-quality training program, incorporating innovation and technology, remains a cornerstone of their growth strategy.
  • Eddy Goldberg
  • 5,377 Reads
Vaughn Hayes, the Virginia area developer for Salad Creations, had an early exposure to franchising - and it was a missed opportunity.
  • Ripley Hotch and Debbie Selinsky
  • 3,490 Reads 4 Shares
Mike Snyder, who grew up in Michigan and spent most of the last 20 years in and out of California, began work after college as a driver for FedEx in the early ‘80s. He ended up as vice president of the company's eastern region, responsible for $2 billion in revenue and more than a thousand employees.
  • Ripley Hotch and Debbie Selinsky
  • 3,015 Reads 5 Shares
William Monk, Burzynski's ideal AD, was born in Farmville, N.C. He grew up around the family tobacco business his grandfather had started in the 1900s, and went to college to prepare to be part of it. He earned a degree in economics at the University of North Carolina at Chapel Hill, and later got his MBA down the road at Duke University in Durham.
  • Ripley Hotch and Debbie Selinsky
  • 3,125 Reads 1 Shares
Conventional wisdom has it that young franchises are jumping on the area developer bandwagon to grow quickly and establish their presence in the most efficient way.
  • Ripley Hotch and Debbie Selinsky
  • 3,477 Reads 137 Shares
Tropical Smoothie Cafe
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On Wall Street, smart investors will tell you that diversification is a critical part of any portfolio. It's an approach that can shelter investors from significant losses by spreading the risk. It's also a good way to ensure consistent dividends. And diversification is a strategy that is being adopted and becoming more and more popular among multi-unit franchise operators.
  • Kerry Pipes
  • 7,252 Reads 2 Shares
California has long been a key market for franchising, and its consumer-oriented culture has also made it one of the most active venues for regulatory and legal issues. Legal developments of the past year affecting the franchise community include the cascade of "Bounty Hunter law" actions, a franchisee's escape from arbitration requirements deemed 'substantively unconscionable', and a lesser-known ruling narrowing the interpretation of franchise fees.
  • Mary Beth Trice and Dawn Newton
  • 4,529 Reads 31 Shares
Technology companies have always searched for a way to integrate functions in various devices or programs. The advantages to a provider are obvious: more functions mean more charges that can be made, or greater customer loyalty.
  • Ripley Hotch
  • 5,836 Reads 1,014 Shares
We all know to expect death and taxes, but tenants can add one more thing to that list: lease renewals.
  • Jeremy Behar
  • 3,210 Reads 12 Shares
Despite all of the attention recently focused on income taxes, it is the property tax that is the biggest expense in most businesses - and the most difficult to manage. According to the Council on State Taxation, a Washington, DC, think tank, American businesses shell out more on property taxes than for any other type of state or local taxes.
  • Mark E. Battersby
  • 3,663 Reads 4 Shares
As highlighted in last quarter's Investment Insights column, most of us are not particularly suited to be wise investors. In fact, neuroscientists are increasingly proving what veteran investors and asset managers alike have long suspected: Individuals make a lot of not-so-rational choices when it comes to dealing with their money, investments and financial affairs.
  • Carol Clark
  • 3,056 Reads 1 Shares
Building customer loyalty is no easy task in today's highly competitive business world where consumers will change brands or products to save even a few pennies. Businesses from mom and pop operations to multi-national conglomerates are routinely looking for new and unique ways not only to recruit customers, but to turn them into loyal, repeat shoppers who also spread the word. As numerous studies have shown, it's much more cost-effective to keep existing customers than to find new ones.
  • Kerry Pipes
  • 2,998 Reads 5 Shares
Google can search the equivalent of a stack of paper 70 miles high and find any piece of information in that pile in less than half a second. And it's better information, more relevant information, than any other search engine. That's why people love it.
  • Jack Mackay
  • 2,877 Reads 1 Shares
As more franchise brands push outward from their local or regional base seeking growth on the national stage, choosing the right city or designated market area (DMA) is always a critical factor in success.
  • Eddy Goldberg
  • 4,057 Reads 14 Shares
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