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Multi-Unit Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Against a background of greater economic uncertainty in 2008, will franchise development become more difficult? In a word, yes. To be clear, the franchise business model is alive, well, and growing. This decade's accelerating growth in units and expansion of companies embracing the franchise business model are testament to that. However, it appears that more challenging times are awaiting us in 2008. Here are some of the reasons—and suggestions for what franchisors can do.
  • Darrell Johnson
  • 3,764 Reads 3 Shares
As we have highlighted throughout 2007, the change in the economy we anticipated is finally upon us.
  • Dean Zuccarello
  • 4,256 Reads 1,021 Shares
An industry analyst digging into reams of franchise industry data would find that about half of all franchisees across the country are busy operating more than one unit -- and often, more than one brand. It's a phenomenon that has changed the face of the franchise industry over the last decade. And though there hasn't been much significant change in percentages so far in 2008, it's likely to remain a strong and growing trend.
  • Kerry Pipes
  • 5,496 Reads 1,023 Shares
Customer loyalty cannot be bought. Loyalty is created by great experiences. And loyalty is lost by poor experiences--or loyalty is lost to a competitor who takes care of customers better than you do.
  • Jack Mackey
  • 3,179 Reads 3 Shares
"How's risk management in the big bank world?" he asked the banker. "I wish it were that," the banker replied. "It's more about risk elimination. We won't make a loan to anybody unless they don't need the money."
  • Eddy Goldberg
  • 3,838 Reads 7 Shares
The news is depressing, the economy is sinking, financing is hard to get, the market is down, gas prices are up, and competition is fierce. So why are all these multiunit franchisees smiling?
  • Bill Hall
  • 3,505 Reads 1 Shares
If you were fortunate enough to attend the annual Area Developer Multi-Unit Franchising Conference this April in Scottsdale, you know that the weather was terrific, the facility outstanding, educational sessions abundant, and that franchise networking opportunities flourished late into the cool desert night.
  • Bill Hall
  • 3,232 Reads 1 Shares
As vice president of concept development at HMSHost, Novack has his plate full, and seems to relish every bite.
  • Eddy Goldberg
  • 6,714 Reads 1,023 Shares
During the past 20 years, we have witnessed a generation of multiunit franchise operators grow up. Today there are more than 40,000 of them.
  • Darrell Johnson
  • 6,241 Reads 1 Shares
For America's Top Franchisors, Search Delivers Exponential Growth Opportunities. Are the Top Contenders Capitalizing?
  • Oneupweb®
  • 8,251 Reads
It's fitting that Guillermo Perales does business in the state of Texas--a place where things are known for being large. Fitting because Perales heads the largest Hispanic-operated multiunit franchise company in the U.S., with more than 140 units across five brands. And he's looking to expand.
  • Area Developer Magazine
  • 9,617 Reads 3 Shares
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Five careers. That's how 65-year-old Charles Smithgall, III, categorizes his business life. And that's not even including his service in the military. Or rustling cattle on Canadian ranches as a young man in the late 1960s.
  • Area Developer Magazine
  • 6,026 Reads 1 Shares
Most people would trade their day job anytime for Bob Stucker's problem a few years back: "I retired too young."
  • Kerry Pipes & Eddy Goldberg
  • 5,004 Reads 11 Shares
Becoming a "Mega Franchisee" is a high-risk, high-reward endeavor. For a third year, Area Developer has measured and highlighted those franchisees bold enough, smart enough - and fortunate enough - to succeed in the rapidly growing and lucrative market of multiunit and multi-concept development.
  • Kerry Pipes & Eddy Goldberg
  • 5,624 Reads 1,023 Shares
My first entry into the franchise business was in 1986 when I acquired 24 Dairy Queen restaurants in Texas. In less than a year, I was up to 55 stores and had become one of the largest franchisees in the entire Dairy Queen system. I had more credit than sense.
  • Bill Hall
  • 3,563 Reads 3 Shares
Conventional wisdom would say the best franchise operators are individuals with past business experience - or even better, previous franchising experience. But that may not be the case any longer. A youth movement is under way in the world of multiunit franchising.
  • Kerry Pipes
  • 6,123 Reads 98 Shares
A really hard job for any franchise company's tech department is coordinating all the different systems in franchisee locations. As everyone gets more and more dependent on standardized machines and programs, it's easy to think that the basics are taken care of.
  • Ripley Hotch
  • 3,204 Reads 5 Shares
Unfortunately, few multiple-unit franchisees or managers fully understand working capital, how important it is for every business, how it is measured, or how to obtain needed working capital.
  • Mark E. Battersby
  • 5,576 Reads 2 Shares
Even experienced area developers can get emotional about locations, says Jeremy Behar, president and CEO of Cirrus Tenant Services, a Toronto-based company specializing in real estate negotiations for various businesses, including franchises. As a consequence, he says, "They will do what it takes to sign the deal and get it done."
  • Ripley Hotch
  • 3,460 Reads 3 Shares
A number of franchises now reaching a middle stage of life are facing issues they never anticipated when they first started selling franchises.
  • Ripley Hotch
  • 3,217 Reads 13 Shares
When was the last time you made an honest assessment of who you have in the most important "chairs" of your operation? Your front-line staff single-handedly sets the tone of your customer service and "packages" your performance day to day. Is your packaging attracting or distracting? Does it gather customers, or chase them away?
  • Gloria Plaisted
  • 3,329 Reads 5 Shares
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Today's business environment is filled with incentives to move toward a paperless office, especially considering the ease and low cost involved in storing and sharing electronic data when compared with paper.
  • Dawn Newton
  • 3,087 Reads 8 Shares
We all know to expect death and taxes, but tenants can add one more thing to that list: lease renewals. A lease begins to expire the day it's signed. Yet, how often have you found yourself scrambling to negotiate a renewal in the last couple of months or weeks before the last day? If you're waiting until the last minute to make the critical decision about renewing, and on what terms, you're clearly not dealing from a position of strength.
  • Jeremy Behar
  • 5,578 Reads 259 Shares
The year's fourth quarter marks the anniversary of my start in the investment management business many, many years ago. It also happens to coincide with the time of year my three kids go back to school.
  • Carol Clark
  • 3,063 Reads 1 Shares
When native San Franciscan Ellen Hui left a career in banking in 1989 to take on her first Popeyes Chicken and Biscuits restaurant, she experienced a big culture shock.
  • Debbie Selinsky
  • 4,684 Reads 2 Shares
Until he hit 40, Rick Guerra ran hotels and restaurants "making a lot of money for other people," he says.
  • Debbie Selinsky
  • 3,645 Reads 15 Shares
Subway continues to sizzle as one of the hottest franchises going. For the 15th time in the last 20 years, Entrepreneur magazine's annual Franchise 500 rankings have listed Subway as the number-one franchise opportunity. For perspective, when the chain was first named to the list in 1988, it had about 4,000 locations. Today, the chain operates 27,732 shops in 86 countries (as of June 2007).
  • Kerry Pipes
  • 4,183 Reads 40 Shares
Originally published in Area Developer Issue III, 2007, The AD 50 highlights the largest multi-unit franchise companies who support multi-unit franchising.
  • Area Developer Magazine
  • 6,191 Reads 1 Shares
Ed Doherty has been pushing the envelope on growing a business packed with different franchises - lots of them. To date, they include Applebee's (51), Panera Breads (15), Chevys Fresh Mex (3), and an original concept, the Shannon Rose Irish Pub (1), in New Jersey. And ahead on the menu are the 20 El Pollo Loco locations he's developing in New Jersey.
  • John Carroll
  • 5,742 Reads 1 Shares
I remember the first budget I ever did for a business - for a newsroom where the previous year’s budget had been about $3 million (and 30 years ago, that was some real money). The boss just handed the spreadsheets to me and said, “We need this in a couple of days.”
  • Ripley Hotch
  • 3,430 Reads 1 Shares
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