Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Empress of Denny's: Dawn Lafreeda Controls 70 Units In 6 States

"Sometimes interesting things happen in a bad economy," says Dawn Lafreeda, CEO and president of Den-Tex Central Inc. in San Antonio.

Debbie Selinsky
9,858 Reads

Rate Your Retention: Five Things Your Employees Want Most

When great front-line hourly employees quit, most managers take it personally--and with good reason.

Mel Kleiman
8,376 Reads

Group Names Top 25 Franchise Brands

Lots of lists rank the "best" franchise brands. But what about compiling a list of best franchises by going straight to the franchisees and asking them?

Franchise Update Media
45,891 Reads 1,014 Shares

Best of the Best: Franchisee of the Year Winners Tell How They Do It

Franchisors recognize the best performers in their system each year with a Franchisee of the Year award.

Eddy Goldberg
8,854 Reads 7 Shares

"The Proven Match" for Finding Qualified Franchisees Debuts on Franchising.com Ad Portal

Proven Match has teamed up with Franchise Update Media Group (FUMG) to give results-driven franchisors a cost-saving profiling service that delivers pre-qualified candidates.

Franchise Update Media
18,815 Reads 1,023 Shares

Restaurateur Extraordinaire: Sam Covelli Does It With More Than 200 Locations

Sam Covelli says he grew up in the restaurant business working in his father's McDonald's.

Tracy Staton
7,443 Reads 1 Shares

Running For Charity: Colortyme Franchisee Raises Money And Awareness For Children's Hospital

This April will mark the third year in a row that Al Coelho has run the 26-mile Boston Marathon. That's a significant achievement. But it's only a part of what Coelho will do that day.

Multi-Unit Franchisee
4,700 Reads 8 Shares

Turning Up The Heat: Learning How To Handle Irate Customers And Look Like A Hero

Irate customers. No matter how good you are at what you do, what business you are in, or where it is located, you will at some point find yourself facing an irate customer.

John Tschohl
6,426 Reads 359 Shares

Sustaining Business: Zane Tankel On Growing During Tough Times

As the economy continues to struggle through a slow recovery, business people everywhere are looking for any tools or techniques that will help them keep their businesses alive and thriving.

Multi-Unit Franchisee
8,194 Reads 1 Shares

Finding Your Optimal Buyer: Sellers Must Learn To Look Beyond Price

When sellers are contemplating a decision regarding the sale of their business, they overwhelmingly select the bidder with the highest price, only to find afterward that this might not have been the best decision for their circumstances.

Dean Zuccarello
6,828 Reads

Jim Collins to Keynote 2012 Multi-Unit Franchising Conference

Multi-Unit Franchisee Magazine announced today that Jim Collins, business expert and best-selling author, will deliver the opening keynote address at the 2012 Multi-Unit Franchising Conference (MUFC).

Franchise Update Media
12,268 Reads 1,023 Shares

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Growing Up Franchising: Sam Covelli Develops Both His Brands And Employees

Sam Covelli says he grew up in the restaurant business working in his father's McDonald's. Under his father's leadership, Covelli Enterprises eventually grew to 26 locations, one of the largest McDonald's franchisees in the country.

Tracy Staton
32,715 Reads 3 Shares

Members Only: Ray Harrigill Builds A Successful Membership-Based Business Model

Ray Harrigill believes in diversification. His Sunray Companies has restaurants (Bumpers Drive-In), tanning salons (Palm Beach Tan), fitness centers (Koko FitClub), and hotel properties (Hampton Inn), to name a few. That's because of lessons he's learned along the way.

Tracy Staton
10,964 Reads

Creating Jobs: Zane Tankel Is Taking Matters Into His Own Hands

Zane Tankel is not waiting on any government job programs to help his business.

Multi-Unit Franchisee
5,601 Reads 197 Shares

The Happiness Dividend: You Can Raise The Satisfaction Level Of Your Employees

Nearly every company in the world gives lip service to the idea that "our people are our greatest asset."

Shawn Achor
6,123 Reads 151 Shares

Online Only?: Don't Neglect The Personal Customer Service Experience

No one I know would dispute the benefits technology--specifically the computer--has had on every aspect of our lives.

John Tschohl
5,641 Reads 68 Shares

Hacked Off: Ready-made Templates Make For Effortless Hacking

There was a time when a hacker needed exceptional computer skills to breach a system. Only the most talented and experienced computer users could successfully bypass even the most minimal security provisions.

David Ellis
11,257 Reads

Denny's Queen: Dawn Lafreeda, With 70 Units In 6 States, Is A Brand Champion

"Sometimes interesting things happen in a bad economy," says Dawn Lafreeda, CEO and president of Den-Tex Central Inc. in San Antonio.

Debbie Selinsky
15,930 Reads 1 Shares

What's Your Destination?: How To Plan For Success

Some people wait for the future to happen. Others create their futures.

Dr. Nido Qubein
11,724 Reads

Growing Like a Weed (Man): Canadian franchisee, American franchisor

After 10 years at Union Carbide, Ottawa-born chemical engineer Roger Mongeon wanted to spend less time traveling and more time with his family.

Debbie Selinsky
9,625 Reads 4 Shares

Don't Fear The Power: Enabling Employees To Grow Your Business

I can't say enough about the importance of empowered employees in helping a business survive and grow, even in the worst of economic situations.

John Tschohl
8,510 Reads 1,014 Shares

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On The Lookout: OSHA Inspectors Are Targeting More Small Businesses

For months, Republicans in Washington have been beating a steady drumbeat about the harm regulations have on businesses, the economy, and job creation.

Matt Deffebach
6,455 Reads 258 Shares

Diversifier Supreme: Ray Harrigill Keeps Growing With New Brands

Tracy Staton
8,415 Reads 1 Shares

Mega Bucks: Six Movers And Shakers Tell Their Tales

We are always on the lookout for big franchisees, the kind who don't run a half dozen units but dozens of units.

Multi-Unit Franchisee
8,847 Reads 1,023 Shares

2012 Mega 99 Rankings

Each year we work with FRANdata to compile a list of the country’s largest multi-unit franchisee organizations.

Multi-Unit Franchisee
5,347 Reads 1,021 Shares

Too Much Fun!: Navigating Through The Winds Of Change

Tom DiMarco knows his numbers--and they're getting bigger every year.

John Carroll
5,706 Reads 5 Shares

Building Return Through Recognition

Now, more than ever, organizations are looking for ways to motivate their employees to be more productive.

John Tschohl
5,572 Reads

Having It Both Ways: Rodger Head Operates As A Franchisor and Franchisee

In 1969, when high school senior Rodger Head took a job at a Burger King, he had no idea he was entering the business he would stick with for his entire career