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Everyone knows the names of the most popular business books and the gurus who wrote them: Peter Drucker, Tom Peters, Ken Blanchard, Jim Collins... you know the list.
  • Eddy Goldberg
  • 3,278 Reads
Now's the time to start pre-closing your prospect. As franchise pros stress, "The best close starts with the opening!" This is the most opportune time to set expectations and take control through leadership.
  • Steve Olson
  • 3,107 Reads
If you ask retired NFL defensive tackle Don Davey to list the qualities needed to succeed in the NFL or in franchising, his list is the same: competitiveness, tenacity, discipline, coachability, and focus
  • Debbie Selinsky
  • 6,322 Reads
How do you set standards and measure performance in your brand's sales and development department?
  • Franchise Update
  • 5,010 Reads 1,023 Shares
Peyton Manning just completed his most productive season ever as a pro. If anyone is surprised by that, they shouldn't be. According to ESPN, what many fail to realize is that statistically the Denver Broncos have the number one offensive line in football.
  • Multi-Unit Franchisee
  • 5,502 Reads
Because most of us dread being called out for mistakes or weaknesses, leaders who hope to give honest feedback run the risk of angering employees and decreasing their productivity if it isn't delivered correctly.
  • Dr. Tasha Eurich
  • 5,206 Reads
Every company makes mistakes that could make them lose customers. I don't care what business you are in, something will go wrong.
  • John Tschohl
  • 3,974 Reads
Have you ever wanted to slap an exceptionally rude customer silly? That won't help as much as a solution a cafe owner in Nice, France...
  • Eddy Goldberg
  • 2,869 Reads
We're all familiar with the classics in the world of business books: Ken Blanchard, Jim Collins, Stephen Covey, Peter Drucker... you know the names.
  • Eddy Goldberg
  • 3,020 Reads
When an Instagram photo earns 11 likes, instead of showing a list of the handles of the people who have liked it, Instagram shows the number of likes.
  • Daniel Lieberman
  • 3,815 Reads
Not all entrepreneurs have the drive, initiative, and persistence to make it to the top. It takes a savvy operator who can evaluate risk and is not afraid to take it.
  • Multi-Unit Franchisee
  • 9,201 Reads 1,023 Shares
Sonny’s BBQ
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Sonny’s BBQ
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Sonny’s BBQ
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Keith Gerson has spent more than 35 years in franchising in many different sales, development, and leadership positions.
  • Keith Gerson
  • 2,914 Reads
Franchise Update Media and MFV Expositions are joining forces this June to produce the first-ever Regional Multi-Unit Franchisee Summit, at the Jacob K. Javits Convention Center in New York City.
  • Franchise Update Media
  • 10,398 Reads 1,022 Shares
Cancer was a wakeup call for Charles Loflin. He was a successful businessman in 2009 going from one accomplishment to the next.
  • Kerry Pipes
  • 14,383 Reads 3 Shares
When you drive up to Disneyland the message is clear: "The Happiest Place On Earth." That not only announces their intention, it also defines their performance standards.
  • Jim Cathcart
  • 4,370 Reads
Online reviews, smartphones, and social media are not passing fads. Can they be useful to your franchise recruiting and development efforts?
  • Tim Johnson
  • 6,797 Reads 17 Shares
The face of America's franchise owners is changing. In the traditional franchise model, the franchisee purchases a brand and follows an operator's manual.
  • Jennifer Tucker
  • 13,207 Reads 1,014 Shares
If the first step in bringing your franchise overseas is to determine which international market is best for your brand, the second step is to decide what kind of deal you want to sign.
  • Martin Hancock
  • 4,862 Reads 1 Shares
This meeting with your prospective candidate is the most important step in the recruitment process. It's your first real "date," the one that determines whether you two have what it takes for a serious relationship.
  • Steve Olson
  • 3,081 Reads
Keeping the business model simple has paid off handsomely for Charles Smithgall over the past 18 years he has been an Aaron's franchisee
  • Kerry Pipes
  • 6,166 Reads 1,014 Shares
As chief brand officer at BrightStar Care, Jayson Pearl leads cross-functional teams responsible for marketing, clinical operations, training, and national account management for 275 locations.
  • Kerry Pipes
  • 4,371 Reads 2 Shares
MY SALON Suite
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MY SALON Suite
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MY SALON Suite
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Validating and analyzing the effectiveness of social media activity can be challenging. There's a tendency to believe that the whole subject is black magic...
  • Daniel Lieberman
  • 3,196 Reads
Tom Wood, president and CEO of Floor Coverings International (FCI), served as Conference Chair of the 2014 Franchise Leadership & Development Conference in October.
  • Eddy Goldberg
  • 3,307 Reads 1 Shares
More than 5,000 veterans and military spouses have become franchise business owners in the past two years, according to the International Franchise Association.
  • Multi-Unit Franchisee
  • 6,856 Reads 1,023 Shares
Franchise Update Media is pleased to announce a new addition to the company. Diane Phibbs will be taking on a new role as Executive Vice President.
  • Franchise Update Media
  • 10,004 Reads 1 Shares
While many small and medium-sized businesses have been quick to embrace free postings on social media networks, one-fourth of those active on social networks expect to spend more money to advertise on sites like Facebook, LinkedIn, and Twitter in 2014...
  • Multi-Unit Franchisee
  • 6,250 Reads
Last year there was an inspiring celebration of the American Dream - and a tinge of sadness, too - as Hungry Howie's Pizza marked its 40th anniversary.
  • Jack Mackey
  • 6,410 Reads 1 Shares
If you want to know what 2014 will look like in the world of social media marketing, ask the experts!
  • Eddy Goldberg
  • 3,439 Reads
Swahili is a language used throughout eastern Africa. It is a lingua franca - a language used to make communication possible among people not sharing a common mother tongue.
  • Darrel Johnson
  • 6,150 Reads
Most young franchisors have their sales executive initially screen and pre-qualify prospects.
  • Steve Olson
  • 7,693 Reads 8 Shares
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