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Tulsa franchise owner recognized for outstanding contributions to franchising and named Franchisee of the Year by IFA.
  • Multi-Unit Franchisee
  • 6,582 Reads
Just 3 months to go in 2015. Use these 4 tips on how to finish the year strong in social media marketing!
  • By: Aseem Badshah
  • 8,891 Reads 1,023 Shares
Robert Cresanti spent a year as the IFA's executive vice president of government relations and public policy. Now he takes over as the new president and CEO of the organization.
  • Multi-Unit Franchisee
  • 6,501 Reads
Social media marketing news you can use. This week: Optimizing Facebook Local Awareness Ads; Doing it right with Instagram ads; Using inspirational quotes on Pinterest; Adding emojis to your brand building tactics; and the good that came out of Google+'s failure to meet expectations.
  • Daniel Lieberman
  • 3,523 Reads
Franchise agreements: can't live without 'em, can't kill 'em. However, there is a major effort under way--by franchisors and franchisees alike--to cure what ails them.
  • Eddy Goldberg
  • 12,893 Reads 4 Shares
When Domino's veteran Michael "Mike" Orcutt made the switch from corporate executive to franchisee he was, he admits, a "little nervous" about how the managers of the nine Atlanta pizza stores he purchased in 1990 would welcome their new boss.
  • Helen Bond
  • 10,002 Reads
With technology continuing to rapidly evolve and change the face of both consumer marketing and franchise recruitment, planners for the 5th annual Franchise Consumer Marketing Conference built an educational curriculum to address marketing's hottest topics--with a focus on how technology is influencing marketing today.
  • Kerry Pipes & Eddy Goldberg
  • 8,191 Reads
Early in her career, Barbara Moran-Goodrich, CEO of the Moran Family of Brands, was fired from her job as controller at Moran Industries--by her own father, who had founded the company.
  • Eddy Goldberg
  • 3,904 Reads
West Coast convenience store and petroleum franchisee builds portfolio by signing development agreement for 20 Del Taco locations.
  • Multi-Unit Franchisee
  • 5,328 Reads
Two new reports show steady progress for franchise industry, NLRB remains top concern for franchise business owners.
  • Multi-Unit Franchisee
  • 8,934 Reads 1,016 Shares
Want to improve communication with your franchisees? Pay more attention to your field support!
  • Kyle Zagrodzky
  • 5,367 Reads 1 Shares
Doner Shack
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Doner Shack
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Doner Shack
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Integrating technology into the sales process at Chem-Dry from Doug Smith, vice president of franchise development.
  • Kerry Pipes
  • 4,555 Reads
Companies don't engage emotionally with their customers--their employees do. If you want to create a memorable company, you must fill your company with memorable people.
  • John DiJulius
  • 16,521 Reads 4 Shares
Throughout my career I have observed that a strong alignment of interests between two business parties usually leads to good outcomes for both.
  • Darrell Johnson
  • 9,517 Reads 1,023 Shares
Marina MacDonald has worked in the hospitality industry for nearly three decades. Since November 2007, she's been with Red Roof Inn, the past year and a half as CMO.
  • Kerry Pipes
  • 5,124 Reads 2 Shares
At Pancheros, interviewing prospective franchisees who fit within our brand's culture is a lot like dating.
  • Franchise Update
  • 3,710 Reads
Texas-based franchisee brings additional Pizza Patron location to Dallas-Fort Worth market as the brand continues to expand.
  • Multi-Unit Franchisee
  • 5,165 Reads 26 Shares
Franchisees move into Washington, D.C. this week to meet with members of Congress and make their case for protecting the future of the franchising business.
  • Multi-Unit Franchisee
  • 5,779 Reads
Russ Reynolds' leadership has helped Batteries Plus Bulbs push boundaries and create enhancements that not only are keeping the brand relevant, but also are expanding its product and service offerings and creating sustainable growth.
  • Kerry Pipes
  • 5,193 Reads
As a franchise organization, there is no doubt your marketing department is focused on the Millennial audience as a potential customer base. You've read scores of articles describing the size of this generation, as well as their potential spending power in the coming years.
  • Dan Santy
  • 4,705 Reads 2 Shares
The past five years have been tough for those in the tax business, but things are looking up and Ken Leese's positive attitude has never waned.
  • Kerry Pipes
  • 6,280 Reads
Indevia Accounting
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Indevia Accounting
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Indevia Accounting
SPONSORED CONTENT
We're often asked, "I've been in this system four years. When should I start making a profit?" This is a disturbing question at best--as if profits were somehow time-sensitive: just wait long enough and, Presto!, profits.
  • Steve LeFever and Rod Bristol
  • 13,249 Reads 1 Shares
Fifteen years ago, mainstream franchisors wouldn't think of contracting their recruitment selling to outside companies.
  • Steve Olson
  • 2,958 Reads 1 Shares
Jeff Sinelli likes to be called CVO--as in chief vibe officer. It may seem slightly irreverent, but the founder and CEO of Which Wich is not your ordinary leader.
  • Kerry Pipes
  • 6,875 Reads 28 Shares
California area developer brings Canada's unique Smoke's Poutinerie brand to Hollywood and beyond.
  • Multi-Unit Franchisee
  • 7,094 Reads
Customer service expert John Tschohl offers 6 customer service principles that empower employees and build better businesses.
  • Multi-Unit Franchisee
  • 23,276 Reads 1 Shares
Southwest Airlines, a perennial leader in customer service management, offers many lessons for franchise brands interested in increasing customers, sales, and profitability.
  • John Tschohl
  • 8,299 Reads 3 Shares
In this age of digital analytics, modern marketers still can gain many valuable insights from that "old school" tool: the live, in-person, one-on-one telephone call! Here are 10 insights for your consideration.
  • Amber Tiffany
  • 4,434 Reads
What franchisees want from corporate field support is pretty straightforward. Basic expectations include great products, marketing and brand support, ongoing training, site selection, purchasing power for goods and services, and participation in product and program testing.
  • Debbie Selinsky
  • 8,712 Reads 2 Shares
Hiring the right team is absolutely the most important element of getting the results you want.
  • Franchise Update
  • 5,668 Reads 1,021 Shares
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