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The role of the leader is to create a smooth operating and empowered organization that frees employees from obstacles and barriers to their personal productivity.
  • Timothy Bednarz
  • 4,094 Reads 57 Shares
The primary concern most fast food business and franchise owners encounter is the balance of front of the house demands and back of the house operations.
  • Layne Davlin
  • 6,671 Reads
When Tony Lutfi was asked back in 2009 where he'd like to be in five years, he said 100 units.
  • Kerry Pipes
  • 4,778 Reads 1,020 Shares
The White House and IFA recently announced that 290,000 veterans and military spouses have been hired or trained in the franchise business since the launch of the White House Joining Forces initiative in 2011.
  • Multi-Unit Franchisee
  • 4,581 Reads 34 Shares
Papa Murphy's Take 'N' Bake Pizza must be doing something right. In fact, the country's fifth-largest pizza chain is doing a lot of things right.
  • Eddy Goldberg
  • 3,411 Reads 1 Shares
Peter Holt received an early Christmas present late last year when Tasti D-Lite CEO Jim Amos announced he was stepping down and that Holt had been selected to take the reins of the 25-year-old brand.
  • Kerry Pipes
  • 4,204 Reads 1 Shares
The 3rd annual Franchise Consumer Marketing Conference is right around the corner... in Atlanta, at the Ritz-Carlton Buckhead, this June 25-26.
  • Franchise Update
  • 2,687 Reads 42 Shares
We all know that social media links influence our rankings in search engines.
  • Jeremy LaDuque
  • 2,323 Reads 51 Shares
A survey of 437 service industry franchisees conducted by Yodle in December 2012 revealed that 9 out of 10 respondents said online marketing support was a key factor in choosing a franchise brand.
  • Franchise Update
  • 5,446 Reads 177 Shares
Research by email marketing giant Constant Contact reveals that 60% of small businesses need help with social media marketing.
  • Daniel Lieberman
  • 2,055 Reads 7 Shares
In my 20-plus years of teaching and consulting with business owners and hiring managers about how to "hire tough so they can manage easy," I've discovered there are 10 commonplace mistakes almost everyone makes that are guaranteed to result in bad hiring decisions and waste untold time, money, and effort.
  • Mel Kleiman
  • 7,734 Reads 1 Shares
The Human Bean
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The Human Bean
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The Human Bean
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If President Obama decided to name an Ambassador of Franchising, John "JD" Draper, with his dapper attire, mile-wide smile, and booming voice would surely make the "short list" of top candidates.
  • Debbie Selinsky
  • 5,256 Reads 1 Shares
Silos are good for one thing, and one thing only: holding stuff back.
  • Franchise Update
  • 4,428 Reads 4 Shares
Managers are often task-oriented, and not necessarily focused on their employees. Leaders on the other hand are people-oriented;
  • Timothy Bednarz
  • 7,111 Reads 533 Shares
A franchise is not an ordinary business asset. You don't really "own" a franchise outright as you do a traditional business.
  • Gerald Marks
  • 6,322 Reads 246 Shares
If you're not using social media as part of your recruiting process you should be.
  • Multi-Unit Franchisee
  • 6,761 Reads 95 Shares
You might assume that Jo McCabe has a background in home repairs. The co-owner of Mr. Handyman and the system's 2010 Franchisee of the Year, serves the Prince William and southern Fairfax counties in Virginia.
  • Multi-Unit Franchisee
  • 7,656 Reads 1 Shares
Part 1 of this series addressed how to improve attendance at franchisee conventions. Part 2 discussed how to maximize the benefits to your franchisees.
  • Evan Hackel
  • 3,114 Reads 1 Shares
Moving your franchise business phone system to the cloud can increase employee productivity, improve customer service, and lower IT costs.
  • Bonnie Lam
  • 11,431 Reads 2 Shares
Executive review committees are typically composed of senior franchise executives who review a candidate's qualifications before granting them a franchise.
  • Steve Olson
  • 2,808 Reads 76 Shares
Generation Y. You know they're out there. But are you still scratching your head trying to figure out what to do about Millennials?
  • Jennifer Kushell
  • 2,294 Reads 4 Shares
Angry Crab Shack
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Angry Crab Shack
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Angry Crab Shack
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David Buckley, CMO at Sears Hometown & Outlet Stores, Inc., is a busy marketing executive. He's responsible for the development, planning, and execution of the consumer marketing strategies for not just one, but four retail chains under the Sears label.
  • Kerry Pipes
  • 4,256 Reads 227 Shares
When Brandon Jones was in the third grade, his teacher asked the class to write about what they wanted to be when they grew up.
  • Kerry Pipes
  • 11,729 Reads 21 Shares
I attend a lot of franchise conferences in Las Vegas. When you look around there, gambling seems to a very profitable business, right?
  • Jack Mackey
  • 6,825 Reads 1 Shares
If you and your franchisees are currently making a profit, let me remind you: There are people who are dedicating their lives to taking that profit away from you.
  • Jack Mackey
  • 5,600 Reads 1,014 Shares
Creating a customer-focused culture requires strategy and constant review. Each year you should review your goal setting and organizing efforts.
  • Lisa Ford
  • 4,754 Reads 36 Shares
Themes of resiliency and optimism within the franchise community permeated the air at this year's Multi-Unit Franchising Conference at Caesars Palace in Las Vegas, March 27-29.
  • Multi-Unit Franchisee
  • 5,132 Reads 1,014 Shares
All employees are unique in what motivates them to perform to their capacity and excel in their profession.
  • Timothy Bednarz
  • 18,961 Reads 4 Shares
Kelly Saxton remembers his very first job flipping burgers at his grandfather's diner in South Hutchinson, Kansas.
  • Multi-Unit Franchisee
  • 14,854 Reads 1,022 Shares
Does recent history give us a good basis for what to expect for franchise development in 2013? Certainly there is some guidance that can be taken from the past few years.
  • Darrell Johnson
  • 5,949 Reads 297 Shares
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