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There is a revived interest these days in assessment testing during the franchise recruitment process.
  • Mariel Miller
  • 3,415 Reads 1,023 Shares
It's 2017, and you're a franchise consultant. What does your typical day look like? Where is your office - corporate headquarters, at home, in the cloud?
  • Evan Hackel
  • 3,730 Reads 316 Shares
PostNet International Franchise Corp., which turns 20 this year, entered franchising with a development culture firmly in place.
  • Eddy Goldberg
  • 2,051 Reads
When it comes to recruiting and selecting new hires, it's amazing how many astute business owners and managers repeatedly shoot themselves in the foot.
  • Mel Kleiman
  • 4,684 Reads 37 Shares
In some companies, under the premise that they will be perceived more meaningful, rewards and recognitions are given so infrequently as to in fact be meaningless.
  • Timothy Bednarz
  • 5,475 Reads 197 Shares
Just a couple of years ago Tom McDonald was a Burger King franchisee worried about the brand's need to keep up with the times. But he felt like no one was listening to his concerns.
  • Multi-Unit Franchisee
  • 4,986 Reads 140 Shares
A strong leader needs to define their vision for success, effectively document it, and communicate it over and over again.
  • Bill Swanson
  • 7,229 Reads 5 Shares
Employee theft is a common crime that is not even regarded as such by most people who commit it.
  • Patrick Barnett
  • 5,135 Reads
Richard Martinez and his brother George served together during the first Gulf War. Now the two are serving together in a different kind of endeavor - franchising.
  • Multi-Unit Franchisee
  • 4,129 Reads 113 Shares
  • Jennifer Kushell
  • 3,422 Reads 60 Shares
Welcome franchise colleagues. We're heating things up at the Franchise Consumer Marketing Conference in Atlanta this June 25-26, fanning the flame for all the million-dollar ideas generated at this high-powered event.
  • Franchise Update
  • 3,545 Reads 142 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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In a digital world, it's no longer possible to have a gap between what you say and do.
  • Jonathan Becher
  • 4,822 Reads
In all likelihood, 2013 will feel a lot like 2012. Only two significant factors could change the economic environment in 2013 from the past two years of choppy, but painfully gradual improvement.
  • Darrell Johnson
  • 6,010 Reads 2 Shares
On a smarter planet, we've seen how predictive analytics can help transform everything from how we fight crime to how we improve things like healthcare, food safety, and utility grids.
  • Franchise Update
  • 5,653 Reads 272 Shares
Instagram, Snapchat, and Tumblr are all experiencing a lot of success with the teen demographic, which often serves as a sensitive barometer of trends.
  • Daniel Lieberman
  • 3,732 Reads 1 Shares
David Grimaud grew up in the car repair business. His father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 6,878 Reads 105 Shares
Personal credibility is based upon a leader's character and integrity and the actions and behaviors that stem from them.
  • Timothy Bednarz
  • 9,994 Reads 1 Shares
"What are your goals?" is the common question I present to clients and prospects.
  • Loyd H. Rawls
  • 3,742 Reads
Sam Ballas waxes eloquently--and passionately--about East Coast Wings & Grill, the company he acquired in 2001.
  • Kerry Pipes
  • 4,480 Reads 9 Shares
Don Copus likes to roll up his sleeves and get in the game with his employees, literally.
  • Multi-Unit Franchisee
  • 5,058 Reads 2 Shares
Kevin and Laurel Wilkerson are Marco's Pizza franchisees in Broken Arrow, Oklahoma. They like to do things together.
  • Multi-Unit Franchisee
  • 6,622 Reads 1,014 Shares
Vocelli Pizza
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Vocelli Pizza
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Vocelli Pizza
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Are you making the grade? Is a "C" okay for your company? Are your competitors scoring higher?
  • Marc Kiekenapp
  • 2,810 Reads 29 Shares
Is your sales effort making the grade? Is a "C" okay for your company? Are your competitors scoring higher?
  • Marc Kiekenapp
  • 2,244 Reads 22 Shares
We're going to say something here that at first blush may seem to be complete heresy to advocates of business format franchising: the process of selecting a franchise often can fail.
  • Michael H. Seid & Michael E. Sheehan
  • 3,793 Reads
Operating a successful franchise business is challenging enough. Add in family members and things can get really interesting.
  • Michele Chandler
  • 8,071 Reads
Smart probing prevents delays and needless time spent working with poor prospects. However, most franchisors don't engage with their prospects to gather valuable information about their attitudes, wants, impressions, and goals.
  • Steve Olson
  • 2,663 Reads 32 Shares
The 2013 Annual Franchise Development Report (AFDR) is the comprehensive research guide to sales and lead generation performance in franchise recruitment.
  • Franchise Update
  • 2,775 Reads 94 Shares
In 2009 we profiled Tony Lutfi and asked him our routine question about where he'd like to be in five years. At the time he had 52 units and told us he would like to be at 100.
  • Kerry Pipes
  • 9,776 Reads
I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology--all built around service.
  • John Tschohl
  • 4,824 Reads 32 Shares
As we pass the five-year anniversary of the start of the economic recession in December 2007, many observers focus on what was lost
  • Multi-Unit Franchisee
  • 4,303 Reads 10 Shares
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