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We know that the profession of franchise sales is an honorable one and that many sales professionals are great at what they do. But let's face it: For many people, the word "selling" is a mighty nasty word, and the idea of dealing with a "salesperson" is about as pleasant as having a root canal!
  • Flo Schell
  • 4,225 Reads 5 Shares
I must be becoming a curmudgeon. In recent Viewpoint columns, I have taken potshots at the FTC and my fellow franchise lawyers. So far, the state franchise regulators have for some reason been below my radar screen. Why? Over the course of my...
  • Franchise Update
  • 5,023 Reads 7 Shares
I must be becoming a curmudgeon. In recent Viewpoint columns, I have taken potshots at the FTC and my fellow franchise lawyers. So far, the state franchise regulators have for some reason been below my radar screen. Why?
  • Rupert M. Barkoff
  • 3,708 Reads 9 Shares
Many area developers are under tight time pressure to open new units. Often, area developers will agree to growth provisions in their franchise agreements that can be unrealistic to all but the most sophisticated operators. Franchisors will, of course, prefer to grant territorial rights to those who promise rapid growth. Once you have been awarded those rights, you may have the best intentions and plans to meet your growth requirements, but you may discover early on that it takes much longer than expected to open each store. The realization sets in early with most that they stand to breach their franchise agreement’s growth requirements and find themselves struggling to catch up. Like a swimmer who panics, a lot of splashing occurs but little in the way of real movement happens.
  • Jeremy Behar
  • 3,088 Reads
There's no place like home - and for an increasing number of Americans, there's no business like home business. The rise of home-based franchise opportunities coincides with the shift to a service economy in the United States. As more households with two working adults struggle to make ends meet, a combination of factors has made working from home an increasingly attractive option.
  • Eddy Goldberg
  • 2,435 Reads
Building a franchising empire in the restaurant industry takes a good deal of planning, commitment, and expertise. Fortunately for the industry there still are leaders out there who can bring all those qualities to the table.
  • Joan Szabo
  • 4,304 Reads 39 Shares
For Don Cape, franchising came as an afterthought-and a good one. Cape, 34, who grew up in a family that developed land in Montana, focused his education and early career almost exclusively in real estate, finance, and development.
  • Eddy Goldberg
  • 4,773 Reads 15 Shares
Nevermind rising room rates and increased hotel occupancy, customer satisfaction in the hotel industry is up, a new study says. The annual J.D. Power and Associates North America Hotel Guest Satisfaction Index Study measured overall hotel guest satisfaction based on six measures: check-in/check-out, guest room, food and beverage, hotel services, hotel facilities, and costs and fees. Hotel chains were ranked in six segments: luxury, upscale, mid-scale full service, mid-scale limited service, economy/budget and extended stay.
  • 3,677 Reads 129 Shares
Cost savings are integral to the success of any franchisor, and effective purchasing of equipment is a simple way to bolster profits and improve efficiency and quality.
  • Mark Krebs
  • 3,895 Reads 2 Shares
Time for my annual "just got back from the IFA Convention" column. I saw lots of my lawyer friends while there-also met a lot of suppliers, franchise consultants, academicians, journalists, and franchisees. Occasionally, I even came a cross a franchisor. Didn't see too many psychologists, however. Why not?
  • Lawrence Bivins
  • 4,120 Reads 9 Shares
Business supplies are like the air we breathe: they're all around, necessary for life, and noticed only when missing. Where would we be without our business cards, business forms, stationery, logo-ized pens, printer and toner cartridges-not to mention all the computing and communication gear and gizmos-that keep the wheels of commerce turning? And don't forget the signage on everything from delivery trucks to the booths of trade shows.
  • Eddy Goldberg
  • 2,680 Reads 7 Shares
Subway
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For those of you who have been living under a rock for the past 10 years, I have a newsflash: Since 1995, The Federal Trade Commission has been involved in a rule- making process to amend the FTC Rule (the "Rule") to change certain disclosure...
  • Franchise Update
  • 5,033 Reads 2 Shares
For those of you who have been living under a rock for the past 10 years, I have a newsflash: Since 1995, The Federal Trade Commission has been involved in a rule- making process to amend the FTC Rule (the "Rule") to change certain disclosure requirements and to recognize certain changes to the franchise business sales model and use of technology in the franchise sales process. What we know is the likely substance of the changes; what we don't know is when they'll be implemented.
  • Lane Fisher
  • 3,541 Reads 2 Shares
In 1991, Jeff Johnson wife Carol were successful multi-unit franchisees for Schlotzky's deli. They had three units of their own in Lincoln, Neb., and area developer rights for a five-state region in the upper Midwest.
  • Ripley Hotch
  • 3,598 Reads 7 Shares
Imitation is said to be the sincerest form of flattery. If that's true, discount giants Wal-Mart and Target have paid a glowing compliment to small but booming dollar stores, including franchises such as My Dollar Store, Dollar Castle, Just-A-Buck and Dollar Discount. Wal-Mart is testing "Pennies-n-Cents" sections in 20 of their Supercenters, and Target has launched The I Spot in the front of about 125 of its stores.
  • Debbie Selinsky
  • 3,241 Reads 20 Shares
Franchise organizations cite these conventions as a vitally important part of their success. Traditionally, the meetings have provided an opportunity to bring franchisees together regularly to share system information and offer training. But these "family" get-togethers are continuing to evolve as franchisors look for new and refreshing ways to attract, motivate, and energize their franchise operators and send them back to their stores full of information and inspiration.
  • Kerry Pipes
  • 3,902 Reads 1,023 Shares
Lending experts say if you haven't provided financing information on non-bank lenders to prospective franchisees, you may be missing an important opportunity. There are a number of advantages to using non-bank lenders for franchise development, and franchisees who need financing help will appreciate the information you provide.
  • Joan Szabo
  • 6,993 Reads 1,014 Shares
Quick lube shops may seem to be on every corner of most major American cities, but that's not true overseas in places like China and even north of the border in Canada.
  • Kerry Pipes
  • 6,459 Reads 422 Shares
How do you measure the success of a web site? Many people claim that Alexa (http://www.alexa.com/), by Amazon.com is the definitive answer. For years, web developers and marketing experts have flooded the market with boasts of high Alexa ratings in hopes they will increase their client lists. But is Alexa really the gold standard or simply fools gold?
  • Benjamin Foley
  • 2,446 Reads 1 Shares
In 1996, a young London inventor asked British franchise veteran Victor Clewes whether he should franchise or sell the innovative machine he'd created for filtering used cooking oil. Clewes had never set foot in a commercial kitchen, but it didn't take him long to see that Jason Sayers was sitting on a franchising goldmine.
  • Deb Selinsky
  • 5,281 Reads 15 Shares
A family-oriented bar? Imagine children playing and laughing as football games are broadcast on big-screen TVs, while parents and patrons have a cold one. It's not as strange a concept as you might think.
  • 3,171 Reads
Dine Brands Global, Inc.
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So, you signed your first international Master Franchise and received your first initial Master Franchisee Fee.
  • William (Bill) Edwards
  • 4,473 Reads 1 Shares
The franchising industry in Vietnam has been gradually developing over the past few years with the products and services of a number of well-known local and foreign brand names achieving higher market profile. However, this development has taken place in the absence of any regulations directly governing franchising activities. The current franchising industry in Vietnam has relied on regulations on related issues, such as those to do with licensing of intellectual property rights and technology transfer coupled with general contractual obligations.
  • Andrew Terry
  • 4,011 Reads 14 Shares
Belgium's proposed franchise law (the "Proposed Law") seemed to be headed for final adoption on October 18, 2005; however, the Belgian Senate had other ideas. The Senate took up the bill for reconsideration prior to the October 18th deadline, so the bill is now back in a state of limbo while the Senate debates whether to make changes to the draft that was approved by the Belgian Chamber of Representatives on July 7, 2005. The Belgian Senate has 60 days to decide whether revisions need to be made to the Proposed Law. If the Senate revises the Proposed Law then the bill will be sent back to the Belgian Chamber of Representatives for further consideration.
  • Ryan Whitfill
  • 4,061 Reads 6 Shares
Ninety days after the effectiveness of China's new franchise regulations, foreign franchisors and their lawyers are trying to sort out whether they can comply with the law, and if so, how. The Measures for the Administration of Commercial Franchising ("Measures") were adopted as a part of China's commitment to the World Trade Organization to open the Chinese economy to foreign investment. Although rumors about the forthcoming regulations had been emanating from Beijing for nearly two years, in late November the world was given 12 days to comment on draft Measures which would apply to "Foreign Invested Enterprise" ("FIE") franchisors. By the end of December, the Ministry of Commerce ("MOC") had promulgated revised franchise regulations which apply to both domestic and foreign invested enterprises, but which failed to address whether foreign companies may franchise directly into China.
  • Carl E. Zwisler
  • 11,928 Reads 963 Shares
If adopted, the recently published Unfair Contract Terms Bill ("UCTB") will significantly change the way franchise agreements are viewed by English courts and could create headaches for franchisors with franchises in the United Kingdom ("UK"). The UCTB was published by the Law Commission in draft form earlier this year. The bill will not become effective unless it is formally adopted, but the draft reflects the views of the current government so it is likely that the bill will be adopted sometime in 2006.
  • Ryan Whitfill
  • 4,378 Reads 99 Shares
The Mexican Congress is reviewing a bill ("Bill") intended to amend the Mexican Industrial Property Law ("IPL") to regulate franchise agreements and to add new disclosure procedures. It is still uncertain whether the Congress will approve the Bill. Currently, the IPL franchise regulations are very limited, and do not regulate the content of franchise agreements. The Bill adopts a very different approach in order to protect franchisees from perceived franchisor abuses.
  • Alberto de la Peña
  • 3,911 Reads 6 Shares
When doing business in Australia, you may hear the expression "fair dinkum" as in "Mate, are you fair dinkum?" This is an old and popular bit of slang that Australians use to assure themselves that others are being honest, genuine, and reliable in their dealings with them. It challenges any real or suspected evidence of phoniness, deception or manipulation.
  • Franchise Update Magazine
  • 2,988 Reads 1 Shares
Can an elephant change its spots? Sometimes it feels easier to start a new brand than to change an old one-even if the old one seems ready for the bone yard. But how do franchisors who want to keep a valuable (but tired) nameplate breathe new life into it, attracting new customers while retaining the faithful--and convince its franchisees not only to have faith after years of malaise, but that change is what they need? Franchise UPDATE spoke with three franchisors who knew they had a good thing going-and figured out a way to make it fly once again.
  • Eddy Goldburg
  • 3,851 Reads 19 Shares
If you're over 20 years old, you probably think this is some crazy scifi phenomenon, or I've simply lost my mind. Don't fret; the vast majority of people don't know what a blog is all about�and more important, why it matters to them. In particular, why does it matter to your franchise company?
  • Dennis Schooley
  • 3,251 Reads 1 Shares
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