I literally grew up working in the business before it became a holding company for multiple franchised service brands. By the time I was 13, I was learning all about sales and customer service at a car wash my father owned.
Discuss the role of diversity inside your marketing department and in your marketing strategies.
I think the life experiences that most shaped me as a leader were the curveballs, or when others didn't believe I could do something.
Franchising has proven itself to be a bellwether business model, surviving the financial crisis and adding units since the early days of the current economic recovery.
For the third consecutive year, FPN is reviewing the previous year's sales trends in the franchise space. While not encompassing all of franchising,
From a young age, I knew that I wanted to lead an organization. This is possibly due to spending time during my childhood working alongside my father in our family businesses.
My leadership approach was developed by my first mentors--my parents. In our home, every dinner table conversation was a leadership lesson.
Essentially doubling in size since 2010, Toppers Pizza is one of the fastest-growing pizza chains of the past 3 years.
Building a strong franchise system through unit growth is a team effort requiring participation from the entire organization.
My very first experience in the restaurant industry was a job as a server at my local IHOP, which began a lifelong love affair with the restaurant industry.