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Bank lending cycles last about 7 to 10 years, and in every cycle bankers find some "out with the old, in with the new" approaches to lending.
  • Darrell Johnson
  • 4,062 Reads 1,014 Shares
Multi-unit, multi-brand operators continue growing larger each year--a trend that continues to accelerate as these Dominators expand their portfolios through acquisitions, new units, refranchising offers, and scooping up successful units from retirees
  • Multi-Unit Franchisee
  • 3,892 Reads 1,023 Shares
We all have a company or two that we can't fathom life without. What are the few companies that if I told you, "You can no longer do business with them, ever again?" you would become extremely upset?
  • By John DiJulius
  • 4,546 Reads 2 Shares
If you are looking to recruit and retain employees with strong values it is important to develop and shape programs to properly recruit on the front end, and build in programs to motivate and retain them on the back end.
  • Kendall Rawls
  • 32,504 Reads 2 Shares
Longtime Wienerschnitzel franchisee signs on for an additional 10 units to open in California and Texas.
  • Multi-Unit Franchisee
  • 18,780 Reads 8 Shares
Who's the best in franchise recruitment? Top 20 winners of the 2016 STAR Awards take home the gold at Franchise Update's Leadership & Development Conference. See this year's best performers in 5 different categories.
  • Franchise Update Media
  • 9,528 Reads 9 Shares
Despite the recent onslaught of external threats, the fundamentals of the franchise business model are solid, says Dean Zuccarello, CEO and founder of The Cypress Group.
  • Dean Zuccarello
  • 6,167 Reads 2 Shares
When a competitor set up shop too close to Michael Geiger's Moe's Southwest Grill, he and his partner John Iaquinta fired back with a volley of cheese dip.
  • Helen Bond
  • 35,665 Reads 3 Shares
Las Vegas, home of the high rollers, once again played host to the annual Multi-Unit Franchising Conference this spring at Caesars Palace.
  • Kerry Pipes & Eddy Goldberg
  • 37,794 Reads 5 Shares
One thing was clear at this year's Franchise Consumer Marketing Conference (FCMC): times have changed and will continue to change for franchise brand marketers--more rapidly than ever before.
  • Kerry Pipes & Eddy Goldberg
  • 3,395 Reads
Franchise Update Media announces confirmed dates for the next 5 years for its Multi-Unit Franchising Conference. Registration for next year's event is now live.
  • Multi-Unit Franchisee
  • 32,991 Reads 2 Shares
American Family Care
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American Family Care
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American Family Care
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Robert Schermer, Jr., left his career in corporate finance 18 years ago to join Meritage Hospitality Group in Grand Rapids, Mich. In 1998, the company operated 22 Wendy's restaurants in Michigan; today it operates 177 in 8 states and also has four original casual dining concepts.
  • 24,680 Reads 11 Shares
Does it bother you when customers walk into your stores with no intention of buying anything? John DiJulius strongly suggests adjusting your attitude.
  • John DiJulius
  • 3,553 Reads 35 Shares
Social media marketing news you can use. This week: 1) Twitter offers new customer support features for businesses; 2) Instagram Stories allows new photo posting options; 3) Snapchat's top 50 marketers provide tips for businesses seeking to better engage customers; 4) Google rolls out Allo to compete with Siri, Echo, and Cortana.
  • Daniel Lieberman
  • 2,317 Reads
As chair of Arby's largest franchisee, Jeff Davis has led his family-owned business to new heights. Davis is quick to say the restaurant business is in his DNA...
  • By Helen Bond
  • 32,083 Reads
When he was 16, Ed Wolak perfected the art of baking hand-cut donuts on the night shift at Dunkin' Donuts. He's been a single-minded brand ambassador ever since.
  • Helen Bond
  • 33,320 Reads 1 Shares
In researching the use of big data in franchising outside the U.S., we asked two leading franchise development executives abroad to tell us how this it being used where they are.
  • William Edwards
  • 6,142 Reads 3 Shares
Investing in your people builds a strong foundation and helps sustain future growth of your business. It can also help you identify and motivate highly qualified team members who could be the key to your future succession.
  • Kendall Rawls
  • 27,188 Reads 1,023 Shares
Franchisors, take note! Your franchisees have the ability to own a moment--many moments in fact. For example, the moment an office team needs to take a working lunch and an intern types "sandwiches" into Google Maps..
  • Lauren Reid
  • 3,157 Reads 2 Shares
Congress brings small business relief by passing legislation to delay DOL overtime regulations for 6 months. America's 730,000-plus franchise establishments employing nearly 7.6 million workers now have until June 1, 2017 before implantation of overtime rule. 
  • Multi-Unit Franchisee
  • 12,425 Reads 12 Shares
Cousins Subs reboots after 44 years, laying the foundation for expansion into new markets.
  • Christine Specht
  • 4,071 Reads 5 Shares
McAlister's Deli
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McAlister's Deli
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McAlister's Deli
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So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 2,747 Reads
When Tropical Smoothie Cafe pondered an ingredient upgrade to a popular smoothie, the brand turned to data for direction.
  • By Helen Bond
  • 3,405 Reads 9 Shares
After decades of seemingly inviolable correlations, shifts in markets, demographics, interest rates, and politics suggest that change may be in the offing.
  • Carol M. Schleif
  • 26,250 Reads 8 Shares
There is much discussion in marketing circles about how brick-and-mortar businesses can compete with the pricing and convenience of e-tailing.
  • Kay Ainsley
  • 2,418 Reads 2 Shares
Last month's Franchise Leadership & Development Conference returned to Atlanta for the largest event in 18 years, boasting a total of 460 attendees and close to 300 franchisors, representing 169 brands.
  • Franchise Update Media
  • 7,600 Reads 1 Shares
Technology can offer multi-unit franchisees many cost-saving and streamlining opportunities but best practices must be weighed against each franchisee's needs and specific business challenges.
  • Rick Thompson
  • 25,506 Reads 9 Shares
At the end of 2015, IBM released a white paper highlighting 10 key marketing trends for 2016. Let's see how they did.
  • IBM Marketing Cloud
  • 3,567 Reads 7 Shares
Social media marketing news you can use. This week: 1) Social media giants Facebook, Twitter, and Instagram move to control online bullying, hate speech, and other abuse; 2) Snapchat's Snap Audience Match offers marketers new behavioral targeting tools; 3) Why 11 million young people quit Facebook; 4) Yahoo Gemini boosts search advertisers' ability to retarget; and 5) President Barack Obama reflects on the changes smartphones and social media have made in empowering "ordinary people."
  • Daniel Lieberman
  • 2,867 Reads 2 Shares
Mara Fortin has become a vocal advocate for franchising. In 2015, the IFA recognized the Nothing Bundt Cakes multi-unit franchisee for her work with its second annual Franchise Action Network "FAN of the Year" award, acknowledging her "consistent voice in speaking to the media and lawmakers about the recent NLRB joint employer ruling" and her work to "protect, promote, and enhance" franchising.
  • Multi-Unit Franchisee
  • 47,227 Reads 10 Shares
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