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New annual report shows franchisees' contributions to local and national marketing funds and franchisors' strategies for marketing programs
  • Franchise Update Media
  • 1,386 Reads 2 Shares
Franchise marketing executives discuss how they collaborate with other team members to optimize the customer experience
  • Kevin Behan
  • 1,133 Reads 4 Shares
Nearly 1 in 5 respondents say they think their job or industry will be affected
  • M. Scott Morris
  • 1,159 Reads 3 Shares
At FCXC 2025, franchise leaders proved the power of local connection--turning small moments into lasting customer loyalty
  • M. Scott Morris
  • 1,120 Reads 1 Shares
Many franchisees take a data-driven approach in looking at labor and inventory to maximize operational efficiency
  • Kevin Behan
  • 1,436 Reads 2 Shares
J.P. Wu and John Zhang's deal includes the purchase of an existing restaurant in McKinney, Texas
  • M. Scott Morris
  • 1,258 Reads 2 Shares
Reports detail discussions from the 2025 Franchise Customer Experience Conference
  • Kerry Pipes
  • 1,537 Reads 9 Shares
At FCXC, franchise leaders shared their extensive expertise and gained valuable insights
  • Kerry Pipes
  • 1,383 Reads 2 Shares
Be friendly to your customers in every way you communicate
  • John DiJulius
  • 1,549 Reads 2 Shares
Often, the kind thing to do is to broach the tough subject and clear the air
  • Nichole Holles
  • 1,555 Reads 3 Shares
Franchisee grows his staffing business to nine units through leadership, communication, and building strong office teams
  • Franchise Update Media
  • 1,854 Reads 14 Shares
Dogtopia
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Dogtopia
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Dogtopia
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Franchises must have the latest technology and AI platforms to set franchisees up for success
  • Jeff Salter
  • 1,712 Reads 7 Shares
The deal with 7 Crew includes opening more than 200 coffee stands across Texas, Florida, Oklahoma, and New Mexico
  • M. Scott Morris
  • 2,236 Reads 7 Shares
Avoid troubles by openly discussing unspoken expectations, assumptions, and obligations
  • Dan Schneider
  • 1,679 Reads 5 Shares
Wonderly exec discusses how the brand attracts and supports franchisees with data and technology
  • Franchise Update Media
  • 1,392 Reads 4 Shares
The hospitality group's deal calls for 10 locations
  • M. Scott Morris
  • 1,520 Reads 5 Shares
See how these operators maximize their marketing spend (yes, there's AI involved)
  • Eddy Goldberg
  • 2,391 Reads 37 Shares
The three-day event in Washington, D.C., was a rallying cry for the future of franchising
  • Kerry Pipes
  • 2,390 Reads 20 Shares
Franchisees aren't just implementers; they're often innovators
  • Colleen McMillar
  • 1,689 Reads 5 Shares
Bloomin' Blinds has accelerated its national expansion under Jeff Wharton's direction
  • Kerry Pipes
  • 1,729 Reads 7 Shares
Multi-unit franchisees and private equity investors have plenty to like about each other
  • M. Scott Morris
  • 2,250 Reads 21 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
SPONSORED CONTENT
Tropical Smoothie Cafe
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America's appetite for wellness services fuels growth for the health and wellness industry
  • Colleen McMillar
  • 2,360 Reads 16 Shares
Exposing some common misperceptions about the responsibilities between a new franchisee and their franchisor
  • Joanne Sofia 
  • 1,810 Reads 23 Shares
FCXC session featured multi-unit franchisees who discussed selecting the right brand, overcoming challenges, and strategies for growth
  • Kevin Behan
  • 1,382 Reads 3 Shares
Seasoned franchise operators Farhana Ali and Alvaro Sauma buy units in Memphis, Tennessee
  • M. Scott Morris
  • 1,904 Reads 4 Shares
Franchises can optimize the customer experience with technology by providing convenience, value, and quality
  • Casey Morford
  • 1,591 Reads 8 Shares
Franchise's emphasis on grassroots marketing is a key to retaining current members and attracting new customers
  • Kevin Behan
  • 2,585 Reads 29 Shares
Entrepreneur Nazar Osman recently signed a three-unit agreement with the brand
  • M. Scott Morris
  • 1,708 Reads 4 Shares
Many franchisees cite building strong local connections to optimize the customer experience while also providing additional service options
  • Kevin Behan
  • 1,647 Reads 3 Shares
Bipartisan legislation empowers America's more than 831,000 franchise small businesses to continue operating independently
  • International Franchise Association
  • 2,652 Reads 9 Shares
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