Franchise Leadership
More business books are written about leadership than perhaps any other business topic. The leader of a franchise business or a franchise system sets the tone, culture, and values of the organization. Clear, consistent leadership is behind all successful franchise organizations. From personal and professional development to developing future leaders, learn what today’s business leaders have to say about leadership and how it can help your organization succeed and grow.
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Keith Gerson has spent more than 35 years in franchising in many different sales, development, and leadership positions.
- Keith Gerson
- 3,784 Reads
In my previous guest column, I discussed how I came up with the idea for a restaurant concept that fused the speed and inherent benefits of fast casual with the flavors, ingredient quality, and service level of fine dining.
- Pierre Panos
- 4,138 Reads
Wan Kim is a quick study. After graduating from Boston University with a degree in international management, he began his MBA studies at the University of California-Irvine at the crest of the investment-heavy dot-com boom of the late '90s/early 2000s.
- Kerry Pipes
- 17,010 Reads 2 Shares
In the eyes of Catherine Monson, the most important role of a CEO is leading and inspiring.
- Kerry Pipes
- 6,520 Reads 1,022 Shares
Pat Sajak has been hosting TV's Wheel of Fortune for the last three decades but now he's playing host to a new franchise concept and the payoff could be huge.
- Kerry Pipes
- 7,137 Reads 184 Shares
Last May Paul Brown made a bold move. He left behind his hotel management career to move into the food service arena, taking over as CEO of Arby's.
- Kerry Pipes
- 23,080 Reads 2 Shares
Meg Roberts says her professional career path changed course into the franchising business unexpectedly.
- Kerry Pipes
- 7,865 Reads 2 Shares
Behavioral metrics is just a fancy way to say, "Measuring the people side of business."
- Bill Wagner
- 15,369 Reads 1 Shares
Throughout my 14 years with East Coast Wings & Grill, we have constantly strived to develop a laser-like-focus on our unit economics.
- Sam G. Ballas
- 4,611 Reads 56 Shares
Amy Nichols has always loved working with animals. In high school she worked in a pet store. In college she worked in a biopsychology lab with birds.
- Kerry Pipes
- 6,206 Reads 1 Shares
If you follow the news, you've no doubt heard a lot about the impending rules of the Affordable Care Act (ACA), which became law on March 23, 2010.
- Jeff Bevis
- 4,395 Reads 44 Shares
Peter Holt received an early Christmas present late last year when Tasti D-Lite CEO Jim Amos announced he was stepping down and that Holt had been selected to take the reins of the 25-year-old brand.
- Kerry Pipes
- 5,285 Reads 1 Shares
Part 1 of this series addressed how to improve attendance at franchisee conventions. Part 2 discussed how to maximize the benefits to your franchisees.
- Evan Hackel
- 3,917 Reads 1 Shares
As franchisors, it's your primary responsibility to make operational decisions based on the franchise system as a whole.
- Bill Wagner
- 5,776 Reads 10 Shares
A strong leader needs to define their vision for success, effectively document it, and communicate it over and over again.
- Bill Swanson
- 8,248 Reads 5 Shares
Sam Ballas waxes eloquently--and passionately--about East Coast Wings & Grill, the company he acquired in 2001.
- Kerry Pipes
- 5,578 Reads 9 Shares
When I joined Arby's as president in May 2010, I was eager to once again work with the roast-beef sandwich leader and pioneer, where I served as vice president of product marketing and strategic planning in the early 1990s.
- Hala Moddelmog
- 5,337 Reads
Just as history has a way of repeating itself, Ralph Askar has a way of leaving his mark on organizations. He's doing it again with Instant Imprints.
- Kerry Pipes
- 6,151 Reads
Like most U.S. business sectors, the smoothie industry was hit hard during the recession.
- Frank Easterbrook
- 5,419 Reads 20 Shares
This past August marked a milestone for Randy Shacka and for Two Men and a Truck: Shacka not only became the first non-family president of the Michigan-based franchisor, he also did it at the only company he's ever worked for--and at just 33.
- Kerry Pipes
- 6,342 Reads 351 Shares
Doug Pendergast makes no bones about it when he says one of his goals for Krystal Burger is to focus the brand on being better, not bigger.
- Kerry Pipes
- 7,615 Reads 3 Shares
In July 2011, Atlanta-based private equity firm, Roark Capital Group, purchased Arby's Restaurant Group, Inc.
- Hala Moddelmog
- 4,732 Reads 1 Shares
Burton W. Folsom uncovered something revolutionary about capitalism in 19th century America.
- Kerry Pipes
- 4,315 Reads 2 Shares
This is the first of a three-part series on how to optimize your franchisee conventions.
- Evan Hackel
- 3,298 Reads 31 Shares
A year ago, Ray Margiano, an admitted lifelong "workaholic," had an epiphany.
- Debbie Selinsky
- 4,201 Reads 31 Shares
After 30 years in franchising, there is one lesson that I've learned personally and shared professionally. It goes like this: It's one thing to know your business.
- Dina Dwyer-Owens
- 7,004 Reads
Long Island native Bob Johnston says he did not exactly fall in love with franchising--or the restaurant business--from his vantage point as a dishwasher in his older brothers' Melting Pot restaurant in Tallahassee, Fla.
- Debbie Selinsky
- 7,649 Reads 4 Shares
As president and chief executive of Bennigan's Franchising Company, I have the honor of being at the helm of a renaissance.
- Paul Mangiamele
- 4,864 Reads 1 Shares
As a hospital administrator, Allen Hager had personally seen the anguish that families faced when searching for safe, appropriate, quality home care services for their family members returning home.
- Kerry Pipes
- 5,240 Reads 117 Shares
Rick Silva developed a passion and understanding for business early in life. The son of Cuban immigrants, he watched his mom and dad start their own small business from scratch in Miami.
- Kerry Pipes
- 6,737 Reads 824 Shares
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