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Franchisor Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

In an ideal universe, companies grow and achieve vital corporate initiatives through ever-increasing cash flow. But the reality for most franchisors, public or private, is that expansions and capital expenditures require an infusion of cash.
  • Jeff Stone
  • 3,310 Reads 6 Shares
After 25 years devoted to finding work for other people, Nikki Sells just found herself a new job. Or, more exactly, a new job found her.
  • Franchise Update Magazine
  • 3,801 Reads 78 Shares
Finding an edge. Moving ahead of the competition. Emerging as a winner. These were all themes echoed throughout Franchise Update Media Group's 9th Annual Franchise Leadership & Development Conference.
  • Kerry Pipes
  • 3,409 Reads 3 Shares
Last Saturday, mom and dad packed the kids into the minivan and headed out to the fitness center (Curves for her and Athletic Republic for him). First they dropped the kids off (one at Huntington Learning Centers, the other at Abrakadoodle). Before they left, they'd made sure the woman from Bathfitters knew exactly what they wanted done with their new shower, and reminded the man from Spring-Green to cut the back lawn extra short this week.
  • Eddy Goldberg
  • 4,748 Reads 1 Shares
Troy Medley has had two major life-changing experiences. The first came when he was just a 19-year-old college student in Missouri.
  • Kerry Pipes
  • 6,257 Reads 1 Shares
To those readers who are interested in legal affairs in the franchising context and are not subscribers to the American Bar Association's Forum on Franchising's listserv, you are missing one of the greatest shows in town. Listservs, chat rooms, blogs, and whatever else, are means to dialogue on the Internet and can turn into today's electronic equivalent of a lynch mob, as demonstrated by two recent exchanges on the forum's listserv on the subject of arbitration.
  • Rupert M. Barkoff
  • 3,827 Reads 16 Shares
Sure, you're measuring your advertising spending and marketing budget. But are you measuring the numbers that matter? Savvy franchisors who do are reaping bigger rewards at significantly lower costs.
  • Steve Olson
  • 8,927 Reads 1,023 Shares
1987 was a good year for franchising. Up to then, franchising was young, brash, and not always professional. Franchises weren’t much concerned with history. They were built mostly by young entrepreneurs who saw an opportunity and grabbed it, looking forward, not backward. The first 30 years of modern business format franchising had the feeling of the Wild West (like the Internet of the last 10 years).
  • Eddy Goldberg & Ripley Hotch
  • 3,756 Reads 9 Shares
As the "franchise world" turns toward technology that allows us to respond automatically through emails, send links to articles, and educate customers through "mass information" emails, we may be looking past a simple premise of selling such as "building a relationship."
  • Marc Kiekenapp
  • 3,652 Reads 6 Shares
In the chronicles of franchising history, some names come immediately to mind - Ray Kroc, S. Truett Cathy, Dave Thomas. The names conjure up images of independent-minded entrepreneurs with the savvy, know-how, and vision to create successful business models replicable anywhere. As part of the celebration of Franchise UPDATE's 20th anniversary, we look back at some of these colorful, inspiring, and sometimes controversial characters.
  • Kerry Pipes
  • 5,181 Reads 15 Shares
In the chronicles of franchising history, some names come immediately to mind - Ray Kroc, S. Truett Cathy, Dave Thomas. The names conjure up images of independent-minded entrepreneurs with the savvy, know-how, and vision to create successful business models replicable anywhere. As part of the celebration of Franchise UPDATE's 20th anniversary, we look back at some of these colorful, inspiring, and sometimes controversial characters.
  • Kerry Pipes
  • 5,326 Reads
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Looking back at how technology has evolved in franchising, by far the most significant changes have taken place in the area of lead management. Some industry experts trace the first concerns over franchise lead management back to right around the invention of fire, while others maintain the issues arose later on in evolution, shortly after Nixon resigned. No matter. Franchise lead management and the use of technology for other mission-critical functions in franchising have come a long way in the past 20 years.
  • Dan Martin
  • 4,433 Reads 12 Shares
The franchise community landscape was dramatically different for executive search 20 years ago. When we began servicing the hiring needs of franchisors in 1983, the franchisor population was in the hundreds, with almost all franchisees, owners of individual locations. A very small number of U.S. franchisors had any international presence.
  • Doug Kushell
  • 3,494 Reads 5 Shares
This issue marks the 20th anniversary of Franchise UPDATE, the company and the publication.
  • Ripley Hotch
  • 3,918 Reads 30 Shares
The incredible surge in outsourcing prospect generation to franchise brokers has - literally - reshaped the sales programs of many franchise systems.
  • Steve Olson
  • 3,439 Reads 5 Shares
So Franchise UPDATE is now 20 years old! When Ripley Hotch asked me to reflect upon developments in franchise law over the last two decades, I was honored. After all, I was there - the whole time and much before! I have been fortunate enough during my career to have served as a member of, a contributor to, or observer for, many of the groups that have influenced the direction of franchise law, and I have read hundreds of precedents that have made franchise law what it is today.
  • Rupert M. Barkoff
  • 3,594 Reads 1,014 Shares
Life was easier for a franchise sales person in 1987. There were fewer media, fewer regulations, and what prospects knew about your brand was mostly what you told them.
  • Steve Olson
  • 3,667 Reads
The evolution of franchising over the past 20 years has, of course, affected franchise executive recruitment. Executives at all levels are better educated today than they were in 1987, more sophisticated in their outlook and approach. The shift from founders to professional management teams, the effect of the Internet, the entrance of private equity, and new compensation schemes, taken together, have had a profound effect on the search business.
  • Lois Marshall
  • 3,865 Reads 22 Shares
Twenty years ago, when you wanted to know what was happening in your stores, you might have called in mystery shoppers. They would clock how quickly your front-line employees were greeting customers, whether your store displays followed the plan-o-gram, and whether your operations manual was in play.
  • Bill Fromm
  • 3,642 Reads 9 Shares
If history has taught us anything, it’s that not all good things from the past necessarily follow us into the future. Employee attitudes and work ethics that were around two decades ago are no exception.
  • Gloria Plaisted
  • 4,895 Reads 1 Shares
In the last week of April 2007, China’s Ministry of Commerce issued new franchise administration rules as a follow-up to the Regulation on the Administration of Commercial Franchise promulgated in February and made effective May 1 of this year. The new rules are important steps toward clarifying the regulation. In particular, the Administration Rules on Commercial Franchise Filing clarify the so-called "two plus one" rule and support the view that offshore franchisors will no longer need to operate at least two locations in China. New rules also elaborate on information disclosure.
  • Richard Wageman
  • 4,071 Reads 1 Shares
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The franchise industry is having an increasingly large impact on the Canadian economy, with franchised businesses accounting for 40 percent of all retail sales. Provincial legislators are taking note of this growing industry and, in response, are introducing and passing legislation that addresses many of the perceived issues that arise between franchisors and franchisees. Most recently, the Province of New Brunswick passed franchise legislation (the “New Brunswick Act”), making it the fourth Canadian province to adopt such legislation, after Alberta, Ontario, and Prince Edward Island.
  • Jayne Westlake
  • 5,623 Reads 1 Shares
Since 1653, when Izaak Walton published The Compleat Angler, "compleat" has come to mean many things beyond what Walton described as "a Discourse on Fish and Fishing." The dictionary tells us it means classic or quintessential. But compleat also implies mastery far beyond the basics, conjuring up words like visionary, leader, even master.
  • Debbie Selinsky
  • 4,205 Reads 7 Shares
When Liz Goodwin of Durham, N.C., was announced as the Curves Franchisee of the Year for the Southeastern Region last October, a cry went up from across the Las Vegas hotel ballroom.
  • Debbie Selinsky
  • 4,295 Reads 20 Shares
On January 31, 2007, the State Council of the People's Republic of China adopted the "Regulations on the Administration of Commercial Franchise," scheduled to take effect on May 1, 2007 ("2007 Franchise Regulations"). With promulgation of the 2007 Franchise Regulations, China entered the last phase of a long and difficult process that started in 1997 to create a legal structure for the franchise business model in China.
  • Richard Wageman
  • 13,758 Reads 629 Shares
This issue's Tech Talk takes a look into four ways franchise companies are using technology to improve their business: 1) integrating digital surveillance with POS systems; 2) contactless retailing; 3) protecting the brand in the online era; and 4) using an online service to track promotions and referrals.
  • 3,970 Reads 1 Shares
The first question a franchise salesperson often gets from a prospective franchise is, "How much can I make?" Being able to answer the earnings question or to give prospects the means to answer it for themselves is one big reason for including an Item 19 in the UFOC.
  • Lane Fisher and F. Joseph Dunn
  • 8,510 Reads 1 Shares
An acquaintance (not a lawyer) who is working on a book on franchising, recently asked me to review her manuscript and make appropriate editorial suggestions. In her chapter on buying a franchise, she strongly recommends, as would I, that a prospective franchise purchaser hire a lawyer who is experienced in franchising to counsel him (or her) with respect to this investment.
  • Rupert M. Barkoff
  • 3,792 Reads 6 Shares
Innovation has played a progressive role in franchising since the beginning. Over the years, there have been new spins and fresh angles on all kinds of products, services, and concepts. As if there were any doubt, consider the more than 300 new franchise concepts introduced last year alone, according to franchise research firm FRANdata.
  • Kerry Pipes
  • 5,262 Reads 182 Shares
Christopher R. Thomas and his partners, Clyde E. Culp III and John M. Creed, have deep roots in restaurant franchising. They're about to grow deeper.
  • Ripley Hotch
  • 3,444 Reads 13 Shares
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