Multi-Unit Franchise Articles
Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.
Our January roundup of consumer experience news and trends
- Eddy Goldberg
- 1,517 Reads
The Wegmans' agreement includes McAlister's Deli and a tri-brand of Auntie Anne's, Cinnabon, and Jamba.
- M. Scott Morris
- 1,540 Reads
The number of people satisfied with eating out increased by 3 percentage points over 2022.
- M. Scott Morris
- 1,358 Reads 1 Shares
Food brands are using AI in their drive-thrus to better meet customer expectations
- Annie Oeth
- 1,676 Reads 16 Shares
6 tips for managing customer expectations
- Jeff Mowatt
- 1,960 Reads 7 Shares
To improve your customer service and staff morale in 2024, try these 3 things on for size
- John Tschohl
- 1,808 Reads 4 Shares
When you provide awesome customer service, you will drive your business to great heights.
- John Tschohl
- 1,855 Reads 3 Shares
After escaping from behind a desk job, Jeremy Music chased down his dream of being an entrepreneur
- Sara Wykes
- 2,492 Reads 1 Shares
Real estate & site selection: the second step in opening a new franchise location
- Ginny Gaylor
- 2,535 Reads 20 Shares
When it comes to making decisions in a franchise organization, market research plays a key role in aligning all the stakeholders’ interests
- Paul Wilbur
- 1,813 Reads 4 Shares
Effective defense strategies for avoiding common cyber scams in 2024
- CMIT Solutions
- 1,721 Reads 4 Shares
Service brands continue their growth momentum as 2024 arrives
- Eddy Goldberg
- 1,580 Reads
Kevin and Dawn Bradford plan to open three Soccer Stars and three Amazing Athletes.
- M. Scott Morris
- 1,626 Reads 1 Shares
Tom and Matt Graziano will open restaurants throughout northern New Jersey.
- M. Scott Morris
- 1,449 Reads
Reflect on how your business functions in your absence and look for ways to empower your people.
- Kendall Rawls
- 2,433 Reads 3 Shares
Multi-unit franchisees should be thoughtful about managing capital investments, investing in their teams, and giving better service to guests.
- Kerry Pipes
- 2,351 Reads 20 Shares
If you're having problems hiring, have you looked in the mirror?
- Tim McIntyre
- 1,927 Reads 11 Shares
Multi-unit franchisees will need to shed underperforming assets, strengthen their teams, and consolidate debt.
- Kerry Pipes
- 1,595 Reads 1 Shares
A look ahead to 2024's job market, hiring, DEI, RTO vs. WFH, and more
- Eddy Goldberg
- 2,366 Reads 1 Shares
See what these 5 HR leaders have to say about 2024's recruitment and retention trends
- Eddy Goldberg
- 2,102 Reads 3 Shares
After catering for NASA employees, John David opened a salad kitchen at Johnson Space Center.
- M. Scott Morris
- 1,518 Reads 1 Shares
Get ready for the challenges and opportunities coming in 2024.
- Kerry Pipes
- 15,622 Reads 12 Shares
FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
- M. Scott Morris
- 1,919 Reads 8 Shares
Gen Z's desire for meaningful engagement is reshaping the future of work.
- Cal DiJulius
- 1,618 Reads 2 Shares
Assessing the challenges and opportunities that lie ahead in 2024.
- Kerry Pipes
- 2,261 Reads 5 Shares
Multi-unit franchisees facing challenges and opportunities in 2024.
- Kerry Pipes
- 2,672 Reads 7 Shares
A look back at 2023 and a look forward to 2024
- Eddy Goldberg
- 2,962 Reads 2 Shares
Financing--the first step in opening a new franchise location
- Ginny Gaylor
- 2,537 Reads 22 Shares
The IRS, seeking to crack down on ERC tax credit fraud, offers employers the option to repay only 80% if they no longer feel eligible
- Eddy Goldberg
- 1,748 Reads 1 Shares
Service brands continue their momentum as 2023 staggers to a close
- Eddy Goldberg
- 1,526 Reads 8 Shares
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