Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Technology in the mobile space is moving at blazing speed. Normally, franchise systems tend to run a bit behind the curve when it comes to new technology, but not so in the loyalty space.
- Tom Epstein
- 5,734 Reads
If your company thinks "customer service" is limited to greeting a customer and dealing with their complaints, you're missing the big picture - and tremendous profits.
- John Tschohl
- 6,096 Reads 102 Shares
One of the hottest areas for marketing and branding executives is integrating their growing online media efforts with their existing media channels.
- IgnitionOne
- 2,639 Reads 8 Shares
Jayson Pearl has more than 25 years of franchising experience on his resume. For the past year, he has led BrightStar Care as its chief brand officer.
- Kerry Pipes
- 7,542 Reads
One of the biggest problems salespeople face with social media and technology is the lack of real, meaningful contact and communication.
- Joanne S. Black
- 3,788 Reads 73 Shares
As many in the beauty industry have likely noticed, Massage Envy has experienced explosive franchise growth in the last several years.
- D'onn Genovese
- 7,994 Reads 1,014 Shares
The economy is improving, bringing with it a sense of optimism. That optimism, however, can be dangerous.
- John Tschohl
- 5,583 Reads
Jayson Pearl has more than 25 years of franchising experience on his resume. For the past year he has led BrightStar Care as its chief brand officer.
- Kerry Pipes
- 5,114 Reads
Effective lead nurturing today depends on making sure your message gets absorbed by buyers as they are considering their options.
- Dayna Rothman
- 2,908 Reads 20 Shares
Last May Paul Brown made a bold move. He left behind his hotel management career to move into the food service arena, taking over as CEO of Arby's.
- Kerry Pipes
- 19,921 Reads 2 Shares
At Checkers and Rally's, we've been in the business of Big, Bold Flavor for more than 27 years.
- Franchise Update
- 3,149 Reads 2 Shares
Meg Roberts says her professional career path changed course into the franchising business unexpectedly.
- Kerry Pipes
- 6,798 Reads 2 Shares
How do you keep a 75-year-old brand relevant? There is no single answer to that question.
- Jack Mackey
- 5,483 Reads
Technology is critical today to finding, signing, starting up, and growing your international franchise network.
- William Edwards
- 3,907 Reads 75 Shares
Meg Roberts says her professional career path changed lanes unexpectedly and took her into franchising.
- Kerry Pipes
- 3,413 Reads 45 Shares
Online shopping has changed how consumers purchase airline tickets, shoes, music, and more. Now, according to a survey from EMN8, consumers want more of the same technology choices when it comes to ordering fast food.
- Multi-Unit Franchisee
- 8,595 Reads 1 Shares
Social technologies provide a powerful collection of marketing tools, and they are inexpensive compared to other forms of marketing.
- Scott Klososky
- 4,612 Reads 96 Shares
What you don't know, you can't measure. And what you can't measure, you can't improve!
- Steve Olson
- 3,653 Reads 94 Shares
We asked Kurt M. Landwehr, Vice President of Franchise Development at Regis Corp., about how he maintains a one-on-one personal connection with prospective franchisees at a time when marketing automation is becoming more and more prevalent.
- Kurt M. Landwehr
- 2,420 Reads 1,021 Shares
Amy Nichols has always loved working with animals. In high school she worked in a pet store. In college she worked in a biopsychology lab with birds.
- Kerry Pipes
- 4,952 Reads 1 Shares
Over the past few years, The Lube has been able to reap the benefits of technology, using it to gather feedback from prospective franchisees and fans in real-time, which has helped further our development nationwide.
- Franchise Update
- 3,494 Reads 53 Shares
The 3rd annual Franchise Consumer Marketing Conference is right around the corner... next week, in fact, in Atlanta, at the Ritz-Carlton Buckhead, June 25-26.
- Eddy Goldberg
- 2,609 Reads 108 Shares
There's an old adage on Wall Street: When someone says, "It's different this time," run as far and as fast as you can.
- Carol Schleif
- 5,700 Reads 25 Shares
Glenn Mueller is Domino's Pizza's largest single franchisee with 135 units. It's a partnership made in pizza heaven.
- Kerry Pipes
- 18,022 Reads 12 Shares
David Buckley is a busy marketing executive. He's responsible for development, planning, and execution of the consumer marketing strategies for not just one, but four retail chains under the Sears label.
- Kerry Pipes
- 4,447 Reads
The following is a review of the lead generation principles and best practices outlined in my book, "Grow To Greatness: How to build a world class franchise faster."
- Steve Olson
- 5,838 Reads 558 Shares
If I know anything about franchisees, it's that they have lists for everything, from daily kitchen cleaning practices to employee entrance procedures.
- Joe Durfey
- 7,105 Reads 1,023 Shares
Resiliency and optimism permeated the air at this year's Multi-Unit Franchising Conference, held at Caesars Palace in Las Vegas March 27-29.
- Kerry Pipes and Eddy Goldberg
- 4,980 Reads 1,014 Shares
Peter Holt received an early Christmas present late last year when Tasti D-Lite CEO Jim Amos announced he was stepping down and that Holt had been selected to take the reins of the 25-year-old brand.
- Kerry Pipes
- 4,254 Reads 1 Shares
The 3rd annual Franchise Consumer Marketing Conference is right around the corner... in Atlanta, at the Ritz-Carlton Buckhead, this June 25-26.
- Franchise Update
- 2,704 Reads 42 Shares
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