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The October 1, 2015 deadline for EMV-capable POS readers has come and gone. And much like Y2K 16 years ago, the world did not end and most POS systems are still working just fine.
  • Tom Epstein
  • 14,311 Reads 1 Shares
"Global Director of Buzz" was Stacey Kane's title when she worked for AmRest Holdings, a Wroclaw, Poland-based company with more than 900 restaurants in 12 countries in Eastern and Central Europe.
  • Kerry Pipes
  • 3,580 Reads 3 Shares
If "Undercover Boss" doesn't call you (or perhaps you just don't like cameras or value your privacy), you still can go undercover. Julie Burleson, founder of Young Chefs Academy (YCA), did that for two <i>months</i> and calls it one of the best things she's ever done.
  • Eddy Goldberg
  • 3,409 Reads 9 Shares
Multi-Unit, Multi-State Huntington Learning Center Franchisee Named One Of CNBC's 'Top Franchisees in America'.
  • Multi-Unit Franchisee
  • 12,469 Reads 4 Shares
Department Of Labor Overtime Rule Ignores Concerns of Franchised Businesses and Will Also Effectively Demote Thousands of Working Americans.
  • Multi-Unit Franchisee
  • 11,333 Reads 57 Shares
Predictive analytics is catching on as marketers learn how to use it to better target customers. Are you ready to go beyond CRM and take your marketing to the next level?
  • Lang Smith
  • 2,910 Reads 6 Shares
Social media marketing news you can use. This week: 1) Facebook Messenger makes it easier for customers to connect; 2) Making friends with Instagram's new algorithm; 3) 5 Snapchat tips for brand marketers; 4) Pinterest iOS rewrite provides faster load time, new features; 5) Don't Do This Dept. -- Prince tribute tweets draw criticism, not brand fans.
  • Daniel Lieberman
  • 2,023 Reads 4 Shares
Numbers and research notwithstanding, veteran franchisee Brian Smith chooses his brands using his gut instincts. "I like to go with things I believe in and know I can sell," says the Arkansas family man.
  • Debbie Selinsky
  • 17,964 Reads 6 Shares
I think the two most powerful words employees need to have permeating through their consciousness are "compassion" and "empathy." When you genuinely serve with compassion and empathy, your customer service is on a completely different level.
  • John DiJulius
  • 35,146 Reads 8 Shares
The process of hiring, training, and retaining qualified individuals for sales and development is a necessary company practice that should not be taken lightly.
  • Franchise Update
  • 3,523 Reads 1 Shares
Arizona Sport Clips Multi-Unit Franchisees Are Selected For CNBC's 'Top Franchisees in America' Recognition and Their Brand's Own Highest Honor, The Logan Trophy.'
  • Multi-Unit Franchisee
  • 10,630 Reads 14 Shares
Bojangles
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Bojangles
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Bojangles
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Communication, commitment, recognition, and growth are requirements for helping turn employees into leaders, regardless of age and generational differences.
  • Jeff Bannon
  • 12,464 Reads 3 Shares
How do you connect with your ideal candidates? What media is best for reaching your target franchisees? And how often should you communicate with them? Learn how Fastsigns does it!
  • Kerry Pipes
  • 4,040 Reads 21 Shares
So many good things are happening so fast in franchising these days, it's hard to keep up (even for us!). So welcome back to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 3,369 Reads 1 Shares
Mills Sinclair is a man living life on his terms. He's equally at home on the golf course at his Arizona home in Scottsdale, on the beach at his Mexican vacation home, or sitting in a corner of one of his restaurants on Sunday "watching families interact in ways they don't often do anymore."
  • Debbie Selinsky
  • 17,996 Reads 7 Shares
Anyone who's operated a franchise business knows it takes a lot of hard work to attain (and maintain) a high level of success and profitability.
  • By Kerry Pipes & Eddy Goldberg
  • 13,195 Reads 1 Shares
When we start working with a consulting client and tell them the first place we start is creating a customer service vision statement, they say, "The last thing we need is another statement. We have mission statements, purpose statements, and our employees can't even keep them straight."
  • John DiJulius
  • 10,730 Reads 2 Shares
FRANdata has been alongside us supplying data on multi-brand franchising for 9 years now. In this issue you will find their list of the 50 largest multi-brand franchisees in the U.S., as well as a list of their 25 most popular brands.
  • Multi-Unit Franchisee
  • 3,935 Reads 2 Shares
Turning your passion into a successful business is every entrepreneur's dream. Turning it into a business that helps other entrepreneurs realize their dreams is even better.
  • Eddy Goldberg
  • 2,997 Reads 1 Shares
Texas-Based Franchisee Awarded Newk's Eatery's Franchisee of the Year award and Recognized for Zero Leadership Turnover and Highest Overall Guest Response in the Chain's 12-Year History.
  • Multi-Unit Franchisee
  • 11,674 Reads 1 Shares
Hyper-local digital marketing: 5 keys to making it pay off for your brand!
  • Lauren Reid
  • 6,487 Reads 26 Shares
Vocelli Pizza
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Vocelli Pizza
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Vocelli Pizza
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Seattle Franchisees and IFA Say They Will Continue Battle Despite the Supreme Court's Refusal to Hear Case Over City's Minimum Wage Law.
  • Multi-Unit Franchisee
  • 12,150 Reads 2 Shares
Social media marketing news you can use. This week: 1) Facebook's new branded content policy provides new options for franchise brand marketers; 2) Maintaining your social media presence is easier with automation; 3) Keeping your local marketing presence up to date on Google; and 4) In the "Don't Do This Dept.," Snapchat joins the list of well-intended social promotions to draw negative online reaction.
  • Daniel Lieberman
  • 2,210 Reads
Brent Collier earns his bread and butter from tourism. His 16 restaurants from 7 different brands offer something for everyone--from a fun or romantic fondue dinner at The Melting Pot to Sunday afternoons for the family at Golden Corral.
  • Debbie Selinsky
  • 17,813 Reads 5 Shares
Largest Buffalo Wild Wings Franchisee Opens 63rd location in Bradenton, Florida.
  • 19,672 Reads
Top 500 Chain Restaurant Report Points to Limited-Service Segment as Big Winner While Quick-Service Giants Show Improved Performanc
  • Multi-Unit Franchisee
  • 16,842 Reads
Getting to "Aha!" with candidates requires a special set of skills. Does your team have them?
  • Jim Bender
  • 5,429 Reads 1 Shares
Attracting and validating candidates through social media continues to grow in importance. Here's how Alex Samios, Dogtopia's director of franchising, manages it.
  • Franchise Update
  • 4,704 Reads
Heidi Ganahl says she has always been an entrepreneur and dog lover. "My husband and I were characterized by two things: we thought up crazy, wild ideas and we loved taking care of our two dogs," she says of their life in the early 1990s.
  • Kerry Pipes
  • 7,454 Reads 2 Shares
When retired Air Force Lieutenant Colonel Tim Hershberger signed on as a franchisee with Dickey's Barbecue Pit in Florida, the 30-year military veteran was already focused on the customers he knew best. And his military ties have helped jump-start his first nongovernmental venture.
  • Helen Bond
  • 16,141 Reads 1 Shares
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