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What's not to love about big data? To paraphrase Sandy Pentland, the big data guru at MIT: The power of big data is that it is information about what people do, not what they say.
  • Jim Bender
  • 4,166 Reads 7 Shares
If you're paying attention to media, you know that Snapchat is being crowned the new social media (if not total media) darling.
  • Adam Pierno
  • 4,087 Reads 1 Shares
After 25 years in the restaurant business, Mike Richey knows that an offer of a dollar more per hour from a competitor can be too much for an employee to refuse.
  • Sara Wykes
  • 9,416 Reads 3 Shares
Women play a critical and growing role in franchising. In our Annual Women's Issue, we profiled 28 "C-Suite Women." We share their profiles in this new weekly series
  • Franchise Update
  • 6,378 Reads 1,021 Shares
On one end of the spectrum of international expansion is the thought that you are offering consumers in other countries the opportunity to partake in an American experience and nothing will change from market to market.
  • Kay Ainsley
  • 3,242 Reads 1 Shares
2017 Multi-Unit Franchising Conference Rolls Into Vegas Setting New Attendance Records and Raising The Bar For The Multi-Unit Franchising Industry.
  • Multi-Unit Franchisee
  • 4,463 Reads 1 Shares
Arby's Largest Franchisee Acquires 10 More Units in The West. US Beef Now Operates 360 Arby's Locations.
  • Multi-Unit Franchisee
  • 8,109 Reads 1 Shares
3 ways Firehouse Subs uses email marketing to build its brand
  • Colby Cavanaugh
  • 7,230 Reads 11 Shares
Social media marketing news you can use. This week: 1) 6 tips on how applied analytics can improve your decision-making; 2) Latinos' influence on foodservice continues to grow; 3) Big-name advertisers question the basic promise of digital advertising; 4) Calculating the ROI of online reputation management.
  • Eddy Goldberg
  • 2,919 Reads
Matt Rusconi, who recently added a hot new tech franchise to his two restaurant brands, has a refreshing attitude toward work: he loves it.
  • Debbie Selinsky
  • 9,065 Reads 1 Shares
Each spring, Franchise Update Media publishes its multi-brand 50 ranking of the largest U.S. franchisees that operate more than one brand.
  • Multi-Unit Franchisee
  • 4,422 Reads 2 Shares
MSA Worldwide
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Women play a critical and growing role in franchising. In our Annual Women's Issue, we profiled 28 "C-Suite Women." We share their profiles in this new weekly series.
  • Franchise Update
  • 6,050 Reads 6 Shares
Franchising is a tough business. There's competition, overhead, rising costs, changing consumer tastes, social media, and now legislative and regulatory threats to deal with--while you're busy hiring and training employees, updating your menu, remodeling your stores, and dealing with insurance, taxes, and suppliers.
  • Kerry Pipes & Eddy Goldberg
  • 10,910 Reads 12 Shares
An alligator looks about the same as it did 100 million years ago. However, it evolved into a smaller, quicker version as the world around it changed.
  • Darrell Johnson
  • 3,042 Reads 1 Shares
Bloomin' Brands' largest franchisee, Cerca Trova, expands with refranchising acquisition of 45 Outback Steakhouse locations out west.
  • Multi-Unit Franchisee
  • 9,262 Reads 1 Shares
Treating people with dignity and respect produces a "dependability" attitude among employees who commit to meeting your expectations and going above and beyond to avoid disappointing you. It's is the difference between ineffective and effective leadership.
  • Dan Schneider
  • 17,593 Reads 9 Shares
Looking for more multi-unit operators? Here's how!
  • Kay Ainsley
  • 3,481 Reads 3 Shares
This series, featuring highlights from the 2017 Annual Franchise Development Report (AFDR), continues with a look at franchisors that exceeded their goals, by category.
  • Eddy Goldberg
  • 2,730 Reads
New consumer survey finds decline in consumers dining out and highlights restaurant industry challenges and opportunities in technology, delivery and labor costs, and growth.
  • Multi-Unit Franchisee
  • 4,198 Reads 2 Shares
Women play a critical and growing role in franchising. In our Annual Women's Issue, we profiled 28 "C-Suite Women." We share their profiles in this new weekly series.
  • Franchise Update
  • 4,639 Reads 1,014 Shares
Multi-unit franchisee brings new Taco John's location to Virginia, expanding his company to include 7 locations throughout 5 states.
  • Multi-Unit Franchisee
  • 5,483 Reads 2 Shares
MSA Worldwide
SPONSORED CONTENT
MSA Worldwide
SPONSORED CONTENT
MSA Worldwide
SPONSORED CONTENT
Customer service guru John DiJulius draws customer service lessons from United Airlines' latest gaffe.
  • John DiJulius
  • 5,891 Reads 17 Shares
Social media marketing news you can use. This week: 1) Marriott's new Snapchat campaign; 2) 4 mistakes you could be making with your marketing personas; 3) how to market your brand with Facebook Stories; and 4) new survey examines restaurant customers' plans for the next 12 months.
  • Eddy Goldberg
  • 3,893 Reads 2 Shares
We enter 2017 with a greater than normal number of economic uncertainties for all three major participants in the franchise business model: franchisors, franchisees, and capital providers.
  • Darrell Johnson
  • 5,858 Reads 1,023 Shares
In 2015, when opportunity came knocking, Susan Boresow answered the bell. At the time she was CMO at Massage Envy. Today she's president of Title Boxing Club, the boutique fitness franchise that specializes in boxing and kickboxing fitness classes with more than 160 locations in the U.S. and abroad.
  • Kerry Pipes
  • 6,362 Reads 2 Shares
Tennessee Fitness, a Gold's Gym multi-unit operator in Tennessee, signs agreement for 5 additional units. The franchisee will now have 12 locations of the fitness brand in the Nashville area.
  • Multi-Unit Franchisee
  • 10,345 Reads 2 Shares
This series, featuring highlights from the 2017 Annual Franchise Development Report (AFDR), continues with a look at sales closing ratios.
  • Eddy Goldberg
  • 6,308 Reads 2 Shares
The roles of community and customer loyalty and how they can impact your hiring and retaining of great employees who will provide a better impact on your franchising success.
  • Kendall Rawls
  • 11,964 Reads 7 Shares
So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 7,355 Reads 10 Shares
If you have been around the franchise sales profession for more than just a cup of coffee, you personally know, or have been told repeatedly, that the decision to invest in a franchise is far greater than buying furniture, fixtures, equipment, and software.
  • Jim Bender
  • 8,705 Reads 2 Shares
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