Profiles
Successful multi-unit franchisees share their growth stories. From getting started in franchising to building and expanding their enterprises, multi-unit franchisees share their challenges and successes with in-depth profiles.
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September 19th, 2026
 Retro Fitness is expanding through multi-unit franchise opportunities, combining a differentiated HVLP fitness model with strong industry growth, community focus, and immediate real estate opportunities in select markets.
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Luis San Miguel, with 3 brands, is looking forward to 2021 and advancing toward his goal of 100 units
- Kerry Pipes
- 8,816 Reads 16 Shares
Army veteran George Hart’s goal is to build a Dunkin’ on every military base in America
- Kerry Pipes
- 8,894 Reads 4 Shares
After a stellar career in sports and entertainment marketing, Elaina Watley is becoming a star franchisee with Amazing Lash Studio, promoting women in business, and building a school in Ghana
- Kerry Pipes
- 13,445 Reads 17 Shares
How a 33-year-old franchisee with almost 60 snack-brand units is dealing with Covid-19
- Multi-Unit Franchisee Magazine
- 8,284 Reads 17 Shares
Covid-19 has taught third-generation franchisee Scott Rohrer (One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, Mister Sparky Electric) that plumbing is his most “essential” business
- Multi-Unit Franchisee Magazine
- 10,489 Reads 24 Shares
Veteran multi-brand franchisee Mitch Cohen has seen sales at his Jersey Mike’s Subs locations fall 25% since mid-March. He’s countered with discounts, and has gone above and beyond to support his employees and their families. He’s also signed a 6-unit agreement with Sola Salon Studios and is a co-founder of Performax Franchisee Advisors.
- 6,952 Reads 9 Shares
During the Covid-19 pandemic we have been contacting franchisees, asking them what they’re doing to get through the crisis and, hopefully, come out the other side.
- Franchise Update
- 5,220 Reads 17 Shares
How multi-unit Christian Brothers Automotive franchisee Jeff Toth is coping with being deemed an essential business in Texas
- Multi-Unit Franchisee Magazine
- 6,300 Reads 26 Shares
Dawn Lafreeda, Denny’s largest individual franchisee, has seen sales drop as much as 90 percent in some of her restaurants. She is looking for a stronger government response as she tries to save her company and protect her employees until she’s allowed to reopen at full capacity.
- Multi-Unit Franchisee Magazine
- 6,357 Reads 12 Shares
Multi-brand franchisee Lee Kleiner (Dairy Queen, Which Wich, Garbanzo Mediterranean Fresh) shares what he’s doing to survive Covid-19
- Multi-Unit Franchisee Magazine
- 5,503 Reads 26 Shares
Two Men and a Truck multi-unit operator Brooke Wilson shares what she’s doing to get through Covid-19
- Multi-Unit Franchisee Magazine
- 5,957 Reads 8 Shares
Multi-brand franchisee Eric Danver – Papa John’s and Hand & Stone Massage and Facial Spa – shares what he’s doing to survive Covid-19. While his spas are shuttered, his Papa John’s stores are carrying the load, with recent sales up more than 30% as demand for pizza delivery soars.
- Franchise Update
- 4,152 Reads 10 Shares
Multi-brand franchisee Eric Danver (Papa John’s and Hand & Stone Massage and Facial Spa) shares what he’s doing to survive Covid-19. While his spas are shuttered, his Papa John’s stores are carrying the load, with recent sales up more than 30% as demand for pizza delivery soars.
- Multi-Unit Franchisee Magazine
- 5,518 Reads 9 Shares
Michael Chalmers, a Spherion Staffing Services franchisee with 4 offices in Georgia and Alabama, says his clients—companies looking to fill essential jobs—are giving him a unique perspective on the employment market during Covid-19
- Multi-Unit Franchisee Magazine
- 5,702 Reads 15 Shares
Michael Chalmers, a Spherion Staffing Services franchisee with 4 offices in Georgia and Alabama, says his clients - companies looking to fill essential jobs - are giving him a unique perspective on the employment market during Covid-19.
- 4,755 Reads 7 Shares
Multi-brand restaurant operator Greg Cutchall had to furlough 350 employees at his casual brands, but has seen minimal to flat drops in sales at his QSR locations, which are helping to carry him through
- Multi-Unit Franchisee Magazine
- 6,631 Reads 15 Shares
Multi-brand restaurant operator Greg Cutchall has had to furlough 350 employees at his casual brands, but has seen minimal to flat drops in sales at QSR locations
- Franchise Update
- 5,104 Reads 12 Shares
Multi-Unit Operators Talk About Career Turning Points, Best Business Decisions, & Hardest Lessons Learned.
- Multi-Unit Franchisee
- 5,707 Reads 37 Shares
After leaving his corporate job as an engineer, Kash Akhtar has found a welcome home in franchising.
- Kerry Pipes
- 4,945 Reads 14 Shares
Husband-and wife team Neal and Julie Starling expand their Five Guys business by signing on for 8 Bruxies.
- Kerry Pipes
- 5,862 Reads 87 Shares
Eric Danvers changes with the times, refocusing from fast food to slow massage.
- Kerry Pipes
- 6,928 Reads 59 Shares
Shahid Hashmi may have gotten off to a late start in franchising, but he's more than made up for it!
- Kerry Pipes
- 7,216 Reads 7 Shares
After retiring as a pitcher and coach, Derek Tate is using franchising to instill a love of sports in the athletes of tomorrow.
- Kerry Pipes
- 5,131 Reads 9 Shares
At 32, third-generation franchisee Justin King now leads the family business.
- Kerry Pipes
- 6,437 Reads 6 Shares
The Saxton Group, McAlister's largest franchisees, continues to grow.
- Kerry Pipes
- 10,738 Reads 31 Shares
Multi-Unit Operators Share What Their Passions In Business Are & How They Try To Balance Life And Work.
- Multi-Unit Franchisee
- 3,645 Reads 7 Shares
Multi-Unit Operators Talk About Dealing With Problem Employees, Training & Retaining, & How They Hire And Fire.
- Multi-Unit Franchisee
- 4,520 Reads 14 Shares
Multi-Unit Operators Discuss Formative Influences In Their Lives & Talk About Some Of Their Key Accomplishments.
- 3,881 Reads 8 Shares
After an all-star NBA career, Chauncey Billups builds a new championship team as a multi-brand franchisee.
- Kerry Pipes
- 32,429 Reads 77 Shares
Multi-Unit Franchisees Talk About The Importance Of Community Involvement & The Leadership Qualities That They Look For.
- Multi-Unit Franchisee
- 4,226 Reads 39 Shares
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