Profiles
Successful multi-unit franchisees share their growth stories. From getting started in franchising to building and expanding their enterprises, multi-unit franchisees share their challenges and successes with in-depth profiles.
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Tropical Smoothie Cafe is a healthier, quick-casual restaurant brand with 1,500+ locations in 44 states. One of its key differentiators is what the brand offers on the menu—a product mix of 60% smoothies and 40% food.
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3 multi-unit franchisees talk about how they have faced challenges in their business careers.
- Multi-Unit Franchisee
- 4,708 Reads 63 Shares
As one of the first franchisees of Panera Bread Co., Mike Young still recalls the kitchen table conversation he had with his father-in-law more than 20 years ago.
- Helen Bond
- 12,417 Reads 21 Shares
Fantastic Sams franchisee John Prichard has never been a "growth for growth's sake" kind of franchisee. Until recently, the Twin Cities-based owner of 24 Fantastic Sams and two upscale Camille Albane salons wasn't even aware that he was the brand's largest franchisee.
- Helen Bond
- 6,270 Reads 20 Shares
When we first met Jeff Rigsby in 2010, he was a successful multi-unit operator with 21 Bojangles' locations.
- Kerry Pipes
- 6,069 Reads 20 Shares
Pearle Vision multi-unit operator Bill Noble, a graduate of West Point and former UH-60A Black Hawk helicopter pilot, credits "courage and access to capital" for his swift growth as a first-time franchisee.
- Helen Bond
- 9,342 Reads 13 Shares
Adrian Gonzalez is a five-time Major League Baseball All-Star and four-time Gold Glove Award winner.
- Kerry Pipes
- 6,856 Reads 48 Shares
Smoothie King multi-unit franchisee Andrew Weinstein believes he was meant for the world of big business.
- Helen Bond
- 7,682 Reads 7 Shares
Alex King may be only 29, but the Freddy's Frozen Custard & Steakburgers multi-unit operator has been a part of the throwback brand since he was a teenager.
- Kerry Pipes
- 8,954 Reads 62 Shares
Once a year we devote an issue to these hard-working, successful franchisees. As usual, they're an interesting mix, but the results are similar: a combination of grit, determination, and perseverance has led each to success and domination with their chosen brands and markets.
- Multi-Unit Franchisee
- 5,123 Reads 31 Shares
Chris Rigassio is a Jersey boy who grew up loving Jersey Mike's sandwiches and the brand's unique culture.
- Kerry Pipes
- 14,485 Reads 722 Shares
Since immigrating to the U.S. from India at age 14 with "pockets that did not run very deep," Jay Pandya would discover a wealth of opportunity awaiting him in his new home.
- Helen Bond
- 12,918 Reads 85 Shares
Joye and Dave Griffin have always had a singularly focused mindset to succeed in the automotive world, dating back to their college days when they ran a car detailing business out of the back of Dave's pickup truck.
- Helen Bond
- 5,199 Reads 2 Shares
Bob Middleton has never been a status quo kind of guy. "I have always tried to improve and be the best I can," he says. "Having that mindset has created unexpected opportunities throughout my career.
- Helen Bond
- 5,854 Reads 13 Shares
One thing we've learned about Greg Cutchall over the years is that when it comes to his business dealings, he never sits still.
- Kerry Pipes
- 5,201 Reads 12 Shares
For Alexander C. Johnson, giving back to his community is part of his nature. This second-generation franchisee is now paying it forward, sharing his know-how and leadership skills with the next generation as they navigate their way through the food and hospitality industry.
- Helen Bond
- 8,110 Reads 56 Shares
Fast-growing ZIPS Dry Cleaners often draws comparisons to Planet Fitness for shaking up an industry with a same-day, one-price model.
- Helen Bond
- 9,225 Reads 12 Shares
Kamal Singh worked as a cashier at McDonald's, delivered sub sandwiches, opened his own Lenny's Subs shop, began adding other franchise brands.
- Kerry Pipes
- 11,270 Reads 25 Shares
Two NFL Players Team Up To Bring Additional Jamba Juice Locations to Washington, DC Market
- Kerry Pipes
- 4,482 Reads 11 Shares
Eric Holm has graced the pages of this magazine before. We first profiled him in these pages in 2013, then recognized him with our 2015 Noble Cause MVP Award and profiled him again.
- Kerry Pipes
- 14,289 Reads 6 Shares
Jake Alleman considers himself lucky for the success that has come his way.
- Helen Bond
- 10,303 Reads 8 Shares
Mike Hamra grew up in the Midwest, where his parents ran a highly successful restaurant business, Hamra Enterprises.
- Debbie Selinsky
- 21,029 Reads 130 Shares
Angelo Freites spent years on the road overseeing restaurant operations of large franchise portfolios before he made the move to go solo so he could remain closer to home.
- Helen Bond
- 12,564 Reads 4 Shares
Robb Quinlan is comfortable wearing many hats--and also many gloves. The former Major League Baseball player could snag balls at first base, third base, and in the outfield, could take pitches as a catcher, and hold his own with a bat as a designated hitter.
- Kerry Pipes
- 18,309 Reads 114 Shares
Andrew Howell, 29, has been in franchising for just four years but he is making big waves in Florida with his growing chain of Tropical Smoothie Cafes.
- Kerry Pipes
- 13,088 Reads 7 Shares
Anil Yadav has graced the pages of this magazine before. He's well-known as a man whose work ethic took him from a Jack in the Box fry cook to the brand's largest franchisee, with 227 restaurants.
- Kerry Pipes
- 34,622 Reads 62 Shares
To succeed and grow, multi-unit franchisees must learn to overcome competition, rising costs, changing consumer tastes, the unpredictability of social media, and legislative and regulatory threats--at the same time they're busy hiring and training employees, updating menus, remodeling stores, and dealing with insurance, taxes, and suppliers.
- Eddy Goldberg
- 12,725 Reads 4 Shares
For Evan Latham the franchise business is a family affair. That's because the 29-year-old Orangetheory Fitness franchisee is the son of the brand's co-founder, Ellen Latham.
- Kerry Pipes
- 22,825 Reads 435 Shares
Tracy Bouwens was a stay-at-home mom who never stayed home in Omaha when her discovery of Scooter's Coffee piqued her entrepreneurial instincts.
- Debbie Selinsky
- 14,849 Reads 3 Shares
To say Tom Garrett has been a busy man since we last profiled him in 2015 would be a gross understatement. When we first met up with Garrett, his Atlanta-based GPS Hospitality company was operating 196 Burger King locations.
- Kerry Pipes
- 20,575 Reads 1,198 Shares
Emily Harrington has spent her life as a high achiever and shows no signs of slowing down.
- Debbie Selinsky
- 14,282 Reads 22 Shares
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