Franchise Guide: People - Franchising.com
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People

Every franchisee who relies on hourly employees has struggled with finding good, dependable staff and managers. There are some tricks of the trade, techniques, and processes that can help you interview better, hire smarter, train better, and retain longer. Successful franchisees are the ones with great employees who are passionate about the brand, its customers, the people they work for, and their own career advancement.

Find tips and insight from human resources experts, franchisees, and franchisors who know what it takes to hire, train, and retain top-performing employees.

Two New DreamMakers Franchisees Join the Brand to Build Their Futures and Their Customers' Remodeling Dreams.
  • Multi-Unit Franchisee
  • 6,866 Reads
Franchise Business Review Provides Data and Insight on Women in Franchising
  • Multi-Unit Franchisee
  • 11,280 Reads 28 Shares
John Judson and his partners have grown their Two Men and a Truck franchises in St. Louis, Chicago, Salt Lake City, and Boston into a 15-franchise operation that brought in $16 million in revenue last year.
  • By Debbie Selinsky
  • 8,375 Reads 5 Shares
Famous Dave's Announces Refranchising Deal for 7 Locations in Chicago Area Market.
  • Multi-Unit Franchisee
  • 6,405 Reads 1,014 Shares
When Jon-Anthony Lui was growing up, he watched closely as his father achieved success in franchising, selling products such as real estate and insurance. But the bright young entrepreneur found his niche when he began working for Tutor Doctor, which offers one-on-one tutoring to children in the home.
  • Debbie Selinsky
  • 5,841 Reads
Full-time homemaker started with one Subway in 1997 and today operates 55 Subways and 1 Wing Zone.
  • Multi-Unit Franchisee
  • 16,389 Reads 4 Shares
When Farouk Diab walks into one of his 18 Wienerschnitzel restaurants wearing a uniform, same as the other workers there, he's making a statement.
  • Debbie Selinsky
  • 8,483 Reads 2 Shares
At the age of 39, Becky Finger, a full-time homemaker and mother of three from Cincinnati, went with a friend to visit a Once Upon A Child store in Columbus, a couple of hours away.
  • Debbie Selinsky
  • 6,546 Reads
Jon-Anthony Lui was Tutor Doctor's first franchisee to reach $1 million in sales, and in 2014, he became the brand's largest franchisee, and was named Franchisee of the Year.
  • Debbie Selinsky
  • 7,734 Reads 2 Shares
New research illustrates how joint-employer ruling jeopardizes franchise businesses, risking business failure and hundreds of thousands of jobs.
  • Multi-Unit Franchisee
  • 7,183 Reads
Eric Holm may own 31 successful Golden Corral restaurants in Florida and Georgia and run a $150 million business, but his thoughts never stray far from the poverty in which he grew up.
  • Debbie Selinsky
  • 7,178 Reads 1 Shares
Smoothie King
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Smoothie King
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Smoothie King
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Largest Hispanic franchisee Guillermo Perales earns IFA's Entrepreneur of the Year award through hard work, success, and community involvement.
  • Multi-Unit Franchisee
  • 8,943 Reads 4 Shares
On May 20, 2013, when strong tornadoes tore through Moore, Okla., Brandon Boozer and his family were lucky. Their home wasn't damaged, though some of their closest neighbors lost everything.
  • Debbie Selinsky
  • 5,561 Reads 2 Shares
During this season of thanksgiving Golden Corral franchisee Eric Holm will be giving back to the community and remembering where he came from.
  • Multi-Unit Franchisee
  • 6,763 Reads
Some people are born with a deep desire to win. They are passionate, determined, aggressive, and persistent. We've come to label these multi-unit franchisees "Dominators."
  • Kerry Pipes
  • 6,871 Reads
When Aslam Khan was a youngster growing up in a poor mountain village in Pakistan, his world didn't include knowledge of luxury cars, homes, designer apparel, or the other trappings of money.
  • Debbie Selinsky
  • 19,091 Reads 37 Shares
Jamba Juice Nears Completion of Refranchising Efforts with 16-Store California Bay Area Deal
  • Multi-Unit Franchisee
  • 7,791 Reads 7 Shares
Great culture can boost the bottom line, create more satisfied customers, lower employee turnover, and improve overall system growth.
  • Multi-Unit Franchisee
  • 5,139 Reads
You can say this about William Bruce: he's not afraid of change or embracing new challenges.
  • Kerry Pipes
  • 8,171 Reads 83 Shares
Amin Dhanani didn't have to look far for a business role model: his father came from Pakistan 37 years ago with 11 children and $50 in his pocket.
  • Debbie Selinsky
  • 25,134 Reads 19 Shares
Mother of three with no previous business experience goes from homemaker to successful multi-unit franchisee with passion and hard work.
  • Multi-Unit Franchisee
  • 12,967 Reads 7 Shares
MY SALON Suite
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MY SALON Suite
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MY SALON Suite
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A case study of a multi-unit franchisee who introduces culture into his operations as an intangible that gets results.
  • Multi-Unit Franchisee
  • 12,024 Reads
The way Steven Taylor and Chris Smith see it, operating multiple brands just makes their business better.
  • Helen Bond
  • 10,470 Reads
Was I wrong when I said you should offer a price match guarantee? This question was inspired by reading Jeff Shore's article on Entrepreneur.com, "Don't Wage a Price War. Win Sales by Eliminating Your Competition."
  • John DiJulius
  • 6,799 Reads
Jackson Hewitt Honors Jann Birt as its Franchise of the Year at Annual Convention.
  • Multi-Unit Franchisee
  • 7,017 Reads 1 Shares
IFA Names 2016 Officers. Multi-Unit Franchisee David Barr will serve as secretary for the group in 2016.
  • Multi-Unit Franchisee
  • 7,112 Reads 2 Shares
After working her way through college waiting tables, Tracy Balen told her mother at her graduation from Ohio State University, "I'll never work in another restaurant!"
  • Debbie Selinsky
  • 8,286 Reads 1,023 Shares
Sonic's 2015 Troy Smith Hall of Fame Award goes to long-time Louisiana franchisee Ted Kergen.
  • Multi-Unit Franchisee
  • 7,883 Reads
Dickey's Barbecue Pit Inks 5-store deal with veteran Carl's Jr. operators in Washington state. The barbecue chain currently has 20 locations in the state with plans to open five more.
  • Multi-Unit Franchisee
  • 4,898 Reads
Harsh Ghai's northern California-based multi-brand business may be rooted in food and family, but aggressive growth and smart development are the cornerstones of the company's success.
  • Helen Bond
  • 9,392 Reads
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