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Infrastructure

Achieving your vision to grow your organization by adding new franchise brands or new locations requires careful consideration and research. Learn how to assess your infrastructure needs to ensure that you’re prepared for growth when it comes.

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Scorpion
Scorpion offers ROI-positive online marketing solutions that can get your franchisees more customers from the Internet. With our integrated marketing platform, you can maintain a unified brand message, manage numerous marketing campaigns, and track...
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California Tortilla
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California Tortilla
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California Tortilla
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Richard Paek oversees his 75 Jiffy Lube locations by creating an open channel of sharing and communicating with his employees.
  • Multi-Unit Franchisee
  • 10,380 Reads 72 Shares
Throughout modern history, periods of heightened innovation and technological advance were followed by a relatively radical step up in the human condition as new industries, processes, routines, and services became commonplace.
  • Carol M. Schleif
  • 8,428 Reads
Alvaro Garcia already has 21 Jersey Mike's Subs locations in Southern California under his belt. And now he is in the midst of an aggressive 70-store development plan that matches an equally fierce work ethic.
  • Multi-Unit Franchisee
  • 11,967 Reads 4 Shares
Alvaro Garcia epitomizes the proverbial American dream. With 21 Jersey Mike's Subs locations in Southern California already under his belt, Garcia is in the midst of an aggressive 70-store development plan that matches an equally fierce work ethic.
  • Helen Bond
  • 12,818 Reads 6 Shares
No one ever said franchise growth was easy. Operating one or two locations is hard enough, but growing to 10, 20, or more is challenging for even the most seasoned operators--especially if any of their new builds or acquisitions turns out to be a poor performer.
  • Kerry Pipes
  • 7,145 Reads 126 Shares
Successfully operating a multi-unit franchise--typically generating millions of dollars in revenue from many locations--requires a keen awareness that leading multiple units is fundamentally different than leading a small operation.
  • Robert Sher
  • 6,609 Reads
Franchising is all about outsourcing. Someone comes up with a great concept and essentially outsources its growth to franchisees so corporate can focus on its core task of system development.
  • Eddy Goldberg
  • 6,504 Reads
Conventional wisdom says it makes sense for multi-unit franchisees with food brands to stick with food as they expand. Ahmed El-Hawary doesn't see it that way.
  • Debbie Selinsky
  • 6,598 Reads 1 Shares
Grant Simon is a textbook example of a multi-unit franchisee who can't sit still. When we profiled Simon in 2008 (Q3), he was operating 18 Great Clips salons in the Atlanta area.
  • Kerry Pipes
  • 4,976 Reads 61 Shares
In a time when many business executives are looking at what to cut because of rising payroll and healthcare costs, Michael Kulp, president and CEO of KBP Foods, a $250 million restaurant company with units in nine states, is taking an "inverse" approach.
  • Debbie Selinsky
  • 6,097 Reads 2 Shares
Do you know there's an easy way to identify and predict how cybercriminals might get into your organization? Fortunately for already-busy franchisees, the process isn't as complicated as you may think.
  • Luke Engelhardt
  • 4,853 Reads
Blaze Pizza
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Blaze Pizza
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Blaze Pizza
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A few months ago, the Wall Street Journal ran a front-page story detailing how it's legal for nongovernmental providers of key data series, such as the University of Michigan Consumer Sentiment poll ...
  • Carol Schleif
  • 5,030 Reads
When Jim Fitlow skis, he goes at it full tilt. In fact, one of his favorite quips is, "Turning is highly overrated."
  • Debbie Selinsky
  • 4,711 Reads 126 Shares
There's an old adage on Wall Street: When someone says, "It's different this time," run as far and as fast as you can.
  • Carol Schleif
  • 4,137 Reads 25 Shares
When one brand just won't do, growth-hungry franchisees add new ones. And why not?
  • Kerry Pipes
  • 3,780 Reads 44 Shares
Welcome to 2018. The future of franchising is upon us. What does the landscape look like?
  • Dean Zuccarello
  • 6,938 Reads 135 Shares
Charlie and Judy Divita operate six Firehouse Subs in the greater Columbia, S.C., area, including one nestled in the heart of the USC campus.
  • Multi-Unit Franchisee
  • 4,254 Reads 19 Shares
Cathy Amato expects to do $30 million in combined sales for 2012. That's a far cry from the less than $250,000 her company did when she first started two decades ago.
  • Multi-Unit Franchisee
  • 2,746 Reads 20 Shares
As is always the case, I learned a lot at the annual Multi-Unit Franchising Conference this year.
  • Mel Kleiman
  • 5,217 Reads 320 Shares
A couple of years ago, I went through an exceedingly challenging period in my personal life, where the path I'd been on for several decades proved flawed, and I had to figure out how to pick up the pieces and move on. The status quo had become unacceptable, even though the way forward was unclear.
  • Carol Schleif
  • 3,992 Reads 67 Shares
The cost of credit card data compromise has risen nearly 70 percent since 2010 (Cost of Cyber Crime Study, 2011).
  • Gary Glover
  • 4,227 Reads 103 Shares
Checkers Drive-In Restaurants
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Checkers Drive-In Restaurants
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Checkers Drive-In Restaurants
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When sellers are contemplating a decision regarding the sale of their business, they overwhelmingly select the bidder with the highest price, only to find afterward that this might not have been the best decision for their circumstances.
  • Dean Zuccarello
  • 4,535 Reads
In 1969, when high school senior Rodger Head took a job at a Burger King, he had no idea he was entering the business he would stick with for his entire career.
  • Debbie Selinsky
  • 6,153 Reads 289 Shares
For Dev and Sunita Sagar, branching out from their Denny's restaurant into Baja Fresh and Jack in the Box allowed them to cover different segments of the restaurant business in Northern California
  • Multi-Unit Franchisee
  • 3,812 Reads 198 Shares
You may not know it yet, but you are at war. An unprecedented battle rages over what you are entrusted to protect: your customer's credit card data.
  • David Ellis
  • 3,655 Reads 61 Shares
In this sluggish economy, home-based franchises--or businesses you can run out of a home office--are some of the fastest moving franchise opportunities out there.
  • Susan Morris
  • 4,560 Reads 107 Shares
The inspiration for Randy Elias's expansion into a new franchise concept came from a restaurant he'd been frequenting for years.
  • Tracy Staton
  • 5,009 Reads 84 Shares
A financial legacy can provide an incomparable "leg up" to offspring--if they are adequately prepared. However, inelegant handling of the training stage can create generations of enmity, or breed unmotivated individuals with an entitlement attitude. A family business (especially if some offspring participate in day-to-day operations while others do not) presents even more complexity, particularly in the area of "fairness." Following are a few things to think about as you grapple with starting the preparation process.
  • Carol Clark
  • 3,285 Reads 45 Shares
You might not know it from reading the news, but there's a lot of money out there looking for a good home, and high-performing multi-unit franchise companies have become targets for private equity investors. Estimates of available private equity peg the pent-up funds at about $500 billion, more than enough pie for most multi-unit franchisees to get a slice--if they have what it take to appeal to investors.
  • Eddy Goldberg
  • 6,854 Reads 634 Shares
The Great Recession has shifted the thinking and behavior of consumers, forcing franchise brands to respond with changes of their own as they try to keep up with the new normal. Indeed, no discussion of franchise trends in 2011 and multi-unit operators' favorite brands can begin without a nod to the recent economic turmoil and its residual short and long-term effects.
  • Kerry Pipes
  • 5,079 Reads
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