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Infrastructure

Achieving your vision to grow your organization by adding new franchise brands or new locations requires careful consideration and research. Learn how to assess your infrastructure needs to ensure that you’re prepared for growth when it comes.

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UBreakiFix
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UBreakiFix
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UBreakiFix
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During the past 20 years, we have witnessed a generation of multiunit franchise operators grow up. Today there are more than 40,000 of them.
  • Darrell Johnson
  • 4,651 Reads 51 Shares
Franchisees aren't the only ones with more than one brand these days. Increasingly, franchisors are getting into the act as they see the value in selling multiple brands from under one corporate roof.
  • Eddy Goldberg
  • 2,535 Reads 15 Shares
Franchise UPDATE recently sat in on a seminar for aspiring franchisees. One of about 150 such events held each year in the U.S. held by Francorp Consulting, this session was led by veteran industry consultant Don Boroian, who founded Francorp 31 years ago.
  • Eddy Goldberg
  • 9,949 Reads 1 Shares
Greg Helwig, vice president of system development for Sylvan Learning Centers, says the company didn't set out to grow with multiple units. It just happened naturally, with an existing franchisee adding a unit, then another.
  • Ripley Hotch
  • 2,092 Reads 3 Shares
Since 1653, when Izaak Walton published The Compleat Angler, "compleat" has come to mean many things beyond what Walton described as "a Discourse on Fish and Fishing." The dictionary tells us it means classic or quintessential. But compleat also implies mastery far beyond the basics, conjuring up words like visionary, leader, even master.
  • Debbie Selinsky
  • 2,572 Reads 7 Shares
Mike Snyder, who grew up in Michigan and spent most of the last 20 years in and out of California, began work after college as a driver for FedEx in the early ‘80s. He ended up as vice president of the company's eastern region, responsible for $2 billion in revenue and more than a thousand employees.
  • Ripley Hotch and Debbie Selinsky
  • 1,729 Reads 5 Shares
Steve Hockett was a successful Great Clips franchisee in the 1980s, and he'd be the first to tell you that he loved his job. The then 20-something had a knack for franchising. He was so good in fact, that within a decade he had worked his way up the corporate ranks and was serving as vice president of operations.
  • Kerry Pipes
  • 2,671 Reads 4 Shares
David Asarnow, 38, might make a good case study in the genetics vs. environment debate. His great'grandfather and namesake, David Bauer was an Eastern European immigrant who opened the first discount pharmacy in Newark, NJ in the early 1930s (according to family lore). But it was his grandfather, Jules Bauer, who also built a successful business, who set the 5'year'old David on the business track.
  • Eddy Goldberg
  • 4,261 Reads
If it's true that you learn from your mistakes, James Young is wise beyond his years. Celebrating his third anniversary with Spring-Green Lawn Care and approaching his first as its president, Young, 34, is hoping the steep angle of his learning curve is finally leveling off.
  • Eddy Goldberg
  • 14,659 Reads 706 Shares
As more franchise brands push outward from their local or regional base seeking growth on the national stage, choosing the right city or designated market area (DMA) is always a critical factor in success.
  • Eddy Goldberg
  • 2,007 Reads 14 Shares
Panera, phenomenally successful today, had an uncertain start. In 1993, Boston-based Au Bon Pain acquired the Saint Louis Bread Company and its 20 stores. From 1993 to 1997, the company "re-staged" the Saint Louis brand, increasing unit volumes by 75 percent. Somewhere en route, with visions of national expansion dancing in their heads, managment changed the concept's name to Panera Bread.
  • 2,611 Reads 26 Shares
Dunkin'
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Dunkin'
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Dunkin'
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MaggieMoo's began in 1989 in Kansas City but didn't start franchising until 1996, when the company was purchased by its current ownership. Since then it's been steadily uphill for both franchisor and ice cream lovers alike. Today the brand has 190 units and continues its rapid expansion.
  • 3,031 Reads 135 Shares
The legend is familiar: In 1950, Bill Rosenberg opens the first Dunkin' Donuts store in Quincy, Mass. In 1955, he licenses the first franchise. In 1960, his dream of franchisors and franchisees working together is realized in the founding of the International Franchise Association. In the coming years he would become involved in philanthropy and be called the "father of franchising as we know it today" by Nation's Restaurant News
  • 25,240 Reads 1 Shares
Multi-unit franchising continues to expand in 2006. And the "Area Developer 50" continues to track the industry's transition from its early decades of single-unit owners to today's multi-unit owners and area developers. 2006 marks the third year of what might be called "The Shift": more franchising units controlled by multiple unit franchisees than by single-unit owners, according to statistics compiled by FRANdata, which puts the number at 52 percent.
  • 1,709 Reads 11 Shares
On January 25, 2006, an amendment to the Mexican Industrial Property Law was published in the Federal Official Gazette. The Amendment was published after a long discussion initiated by Congress in early 2005, and became effective on January 26, 2006. The amendment's final provisions were the result of a very effective lobbying campaign by major players in the franchising sector and, fortunately for the industry, Congress eliminated many of the overly restrictive aspects of the initial bill that could have unnecessarily hampered the industry. In the end, Congress' objective of providing more protection to franchisees was well balanced with the legitimate rights of franchisors. For example, certain ultra-protectionist provisions for franchisees originally contained in the bill, such as certain rights of first refusal in franchisees' favor and the right to request cancellation of registration of franchisor's trademarks in certain cases, were not incorporated into the amendment.
  • Alberto de la Peña
  • 2,516 Reads
John Gantes has been in the restaurant business his entire life. "From the time I was a little kid, I worked around restaurants. I'm from Greek heritage and my dad had a restaurant when I was growing up, so I knew the business. Unlike my dad, who was very content to have one restaurant, that wasn't what I really wanted to do."
  • Eddy Goldberg
  • 6,753 Reads 339 Shares
Big money, in the form of private equity, is finding a home in franchising, and bringing big promise to area developers and multi-unit operators-and to franchisors and franchise executives as well.
  • 3,101 Reads 87 Shares
No, neither the price of gasoline nor its impact on your multi-unit, multi-brand franchise business will be reduced under of the recently passed energy and transportation bills. However, both the Energy Tax Incentives Act of 2005, and the Safe,...
  • Franchise Update
  • 3,714 Reads
No, neither the price of gasoline nor its impact on your multi-unit, multi-brand franchise business will be reduced under of the recently passed energy and transportation bills. However, both the Energy Tax Incentives Act of 2005, and the Safe, Accountable, Flexible Efficient Transportation Equity Act of 2005, could have a noticeable impact on the tax bills of every franchised business - as well as those of their owners and operators.
  • Mark E. Battersby
  • 1,737 Reads 1,021 Shares
Julie Wilson believes in succession. She currently is sharing her experience with her newest partner, Beth Driskill, in hopes that Driskill will be able to make the transition into ownership as smoothly as she did.
  • Linda Ray
  • 2,076 Reads 1,014 Shares
When Randy Lawrence's entrepreneurial spirit led him to leave his post as vice president of corporate operations for Back Yard Burgers to open his own restaurants, he did it with a vengeance: he signed a seven-year development agreement to open a whopping 28 Back Yard Burgers in the metropolitan Atlanta area.
  • Debbie Selinsky
  • 2,331 Reads 12 Shares
Blaze Pizza
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Blaze Pizza
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Blaze Pizza
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Building a franchising empire in the restaurant industry takes a good deal of planning, commitment, and expertise. Fortunately for the industry there still are leaders out there who can bring all those qualities to the table.
  • Joan Szabo
  • 2,919 Reads 39 Shares
There's no place like home - and for an increasing number of Americans, there's no business like home business. The rise of home-based franchise opportunities coincides with the shift to a service economy in the United States. As more households with two working adults struggle to make ends meet, a combination of factors has made working from home an increasingly attractive option.
  • Eddy Goldberg
  • 1,350 Reads
For Don Cape, franchising came as an afterthought-and a good one. Cape, 34, who grew up in a family that developed land in Montana, focused his education and early career almost exclusively in real estate, finance, and development.
  • Eddy Goldberg
  • 2,690 Reads 15 Shares
Cost savings are integral to the success of any franchisor, and effective purchasing of equipment is a simple way to bolster profits and improve efficiency and quality.
  • Mark Krebs
  • 2,401 Reads 2 Shares
It's one thing to have a dream and a want; it's another thing to have an organization to support that dream and want. I've always said that growing the organization is a full-time job for those who want to grow multi-units.
  • Thomas J. Winninger
  • 1,843 Reads 5 Shares
Brad Bruckman owned 15 Krispy Kreme franchises in the Northern California/Sacramento area when he felt a desire to reexamine his career direction. "I didn't necessarily foresee any of the problems that were soon to begin affecting that franchise, but I did begin to wonder about other opportunities, and, ultimately, I feel like I got out at just the right time," says the 42-year-old entrepreneur.
  • Kerry Pipes
  • 2,005 Reads 3 Shares
Frustration levels are bound to grow higher when back-office woes increase. As a result, you may end up spending valuable time and energy on making things right. Outsourcing accounting and other functions may be the way to go. If you are in the restaurant industry, one firm to consider is Wichita-based Savista-FSC.
  • Joan Szabo
  • 2,012 Reads 1,014 Shares
Finding the right type and mix of financing can mean the difference between success and failure for many franchisors. While your main choices are debt, equity, self-funding, and external funding, experts say the best-managed companies often mix their financing sources and choices, at different stages of development, to achieve the best business results.
  • Joan Szabo
  • 2,401 Reads 9 Shares
For multi-unit owners, planning an exit strategy is something to consider long before investing in that first unit or concept. What are your long-term goals? Would you like to sell in five years? Ten? Pass the business to a family member? Make a clean break, or keep your hand in? Is trading your cash flow for a lump sum the best way to go? What about seller's remorse?
  • Eddy Goldberg
  • 2,927 Reads 11 Shares
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