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Expert shares tips for avoiding common problems while keeping the family business healthy.
  • Multi-Unit Franchisee
  • 6,565 Reads
AFDR report highlights: Telephone mystery shopping reveals much improvement still needed by franchise sales teams.
  • Eddy Goldberg
  • 6,912 Reads 1,023 Shares
When it comes to making a difference and getting things done, there is a distinct difference between those that do and those that don't. Those that do have conviction, absolute commitment, and an unwavering desire to get results.
  • Rowdy McLean
  • 8,172 Reads 41 Shares
Now is a great time to consider selling your franchise restaurant. Here are three steps that will help you get the most out of the deal.
  • Kevin Burke
  • 14,003 Reads 34 Shares
Alvaro Garcia epitomizes the proverbial American dream. With 21 Jersey Mike's Subs locations in Southern California already under his belt, Garcia is in the midst of an aggressive 70-store development plan that matches an equally fierce work ethic.
  • Helen Bond
  • 17,148 Reads 6 Shares
No one ever said franchise growth was easy. Operating one or two locations is hard enough, but growing to 10, 20, or more is challenging for even the most seasoned operators--especially if any of their new builds or acquisitions turns out to be a poor performer.
  • Kerry Pipes
  • 9,723 Reads
Diana Hovey, CMO at Corner Bakery Café, opens up about having the best job in the company, the three most important things for a CMO today, her team, and much mnore.
  • Kerry Pipes
  • 5,656 Reads
Customers still like to speak with a real person by phone. Are you using the phone at your business and making it easy for your customers to get what they need?
  • Lisa Ford
  • 8,284 Reads
From all of us at Franchising.com, we would like to wish you and your family a very happy holiday season. Thank you for using Franchising.com in 2014. This year we have seen rapid growth in many of our content sections.
  • By: Benjamin Foley
  • 7,008 Reads
What do you believe about SEO - that's not true any more? See how many of these 17 SEO myths you need to jettison in 2015.
  • Eddy Goldberg
  • 6,925 Reads 3 Shares
If you're planning to give or receive an inheritance there are three things you'll need to know. Financial consultants say proper planning will help you and loved ones avoid regrets.
  • Multi-Unit Franchisee
  • 10,779 Reads
The Human Bean
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The Human Bean
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The Human Bean
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The franchise business model is under unprecedented attack by anti-business activists launching a coordinated campaign in cities, states, and at the federal level.
  • Erica Farage
  • 7,854 Reads 35 Shares
How do you go beyond platitudes about customer service to systems that engage customers and deliver marketing impact through a superior customer experience? Top franchise executives provide 3 key customer insights.
  • Jack Mackey
  • 3,822 Reads 16 Shares
Social media marketing news you can use. This week: Snapchat 101, listening to customers, mobile-friendly websites, the history of the hashtag (and how to use it), Facebook cracks down on "overly promotional" content, and Twitter makes all tweets since 2006 searchable.
  • Daniel Lieberman
  • 3,555 Reads 24 Shares
Is your "human-ness" getting in the way of your thinking, learning, and leadership? 8 tips on overcoming how you're wired to succeed in the modern world.
  • Edward D. Hess
  • 4,021 Reads
Every organization has a chance to deliver a positive customer experience. That experience has many starting points and touch points along the customer interaction.
  • Lisa Ford
  • 9,371 Reads 11 Shares
Sam Anabi has always gained satisfaction from helping others. The former La Verne, Calif. police officer found great fulfillment in law enforcement before an injury changed his career-path.
  • Multi-Unit Franchisee
  • 23,960 Reads 12 Shares
New software solution integrates sales, operations, and marketing activities. Edible Arrangements buys eMaximation, expands offerings, and rebrands it Naranga.
  • Eddy Goldberg
  • 4,636 Reads 57 Shares
When David Gronewoller was asked to be part of this "Dominators" issue, the Golden Corral franchisee expressed sincere surprise.
  • Helen Bond
  • 11,633 Reads 1 Shares
Vast amounts of energy and treasure have been invested to understand why customers do--or don't--come back. Few questions are more important, since same-store sales growth is built on the backs of loyal customers.
  • Jack Mackey
  • 7,982 Reads 1 Shares
As 2015 approaches, it's time for a reality check on your vision and your team - and to look at good turnover vs. bad turnover as you work to grow your company to the next level.
  • Gino Wickman
  • 2,908 Reads 1,014 Shares
Broken Yolk
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Broken Yolk
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Broken Yolk
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Having trouble dealing with non-performing franchisees? Helping them off your bus gracefully, fairly, and quickly is often the best path for all.
  • Steve Olson
  • 2,327 Reads 14 Shares
7 common negotiating mistakes that when avoided will help you make power plays that lead to win-win situation in business and in life.
  • Multi-Unit Franchisee
  • 8,434 Reads
The top 5 mistakes brands make in local marketing - and how to fix them.
  • Lori Alba
  • 4,013 Reads 1 Shares
New company creates a franchise loan marketplace that connects franchisees in need of capital with investors seeking fixed-income returns.
  • Eddy Goldberg
  • 6,913 Reads 6 Shares
15 experts predict what's ahead for PPC and digital marketing in 2015.
  • Eddy Goldberg
  • 3,484 Reads 1,014 Shares
Don Smith is an eternal optimist. And for Smith, the first and largest Valvoline Instant Oil Change franchisee, this positive outlook has paid off.
  • Helen Bond
  • 21,826 Reads 9 Shares
Engagement means a lot of different things to different people. To some it means happy, satisfied team members.
  • Nate DaPore
  • 5,833 Reads 1 Shares
The "space between" franchisor and franchisees is where system-wide marketing fails. Here are 5 tips for navigating that space successfully and growing the system.
  • Corey O'Donnell
  • 3,014 Reads 10 Shares
Social media marketing news you can use. This week: holiday marketing trends and predictions, leveraging social video, online price variations, Twitter for Business, and guys on Pinterest.
  • Daniel Lieberman
  • 3,928 Reads 38 Shares
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