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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

One of Charles Haney's favorite things about his new Burger 21 restaurant in Voorhees, N.J., is a wall sign that he believes lists all the best ways to succeed.
  • Debbie Selinsky
  • 6,306 Reads 1,014 Shares
Each year, Franchising.com likes to take a look back at the articles and news that highlighted the franchise industry. Below you will find a list of the 10 most read articles and news stories that ran across our network in 2013.
  • Benjamin Foley
  • 7,589 Reads 9 Shares
Talk about starting a business during the worst of times. Jason Duffy knows just what that's like.
  • Debbie Selinsky
  • 16,942 Reads 229 Shares
Among the many tools and tactics companies can use to improve the customer experience, speed is the most overlooked.
  • John Tschohl
  • 6,861 Reads 154 Shares
To most financial advisors, convincing their clients of the absolute necessity of maintaining a sound financial system and cash controls—and the need to consistently review, evaluate, and plan—is about as easy as selling first aid.
  • Steve LeFever
  • 7,371 Reads 60 Shares
IRAs and annuities are growing in popularity as retirement investment options, according to recent surveys, but three financial experts warn they can have serious disadvantages.
  • Multi-Unit Franchisee
  • 8,165 Reads 1,021 Shares
Two former Air Force vets will soon be taking flight by opening an Interim HealthCare in Salt Lake City.
  • Multi-Unit Franchisee
  • 7,624 Reads 1,014 Shares
In 2009, Charles Loflin's life was in high gear and he was racking up one success after another. Then his wife got cancer.
  • Kerry Pipes
  • 7,606 Reads
Thirty Golden Corral restaurants, $155 million in sales annually, and providing jobs for more than 3,000 people would most certainly qualify as a success story for Eric Holm.
  • Debbie Selinsky
  • 7,796 Reads 1,014 Shares
For NFL Quarterback David Garrard, there's no such thing as "retirement." His short break from the NY Jets, starting in May and ending in October, proves that he's not good at sitting back and doing nothing.
  • Multi-Unit Franchisee
  • 5,524 Reads
These days we hear plenty about employee engagement. We know disengaged employees are bad for business.
  • Multi-Unit Franchisee
  • 6,890 Reads 1 Shares
Jersey Mike's Subs
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Jersey Mike's Subs
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Jersey Mike's Subs
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Larry Katzen made partner at Arthur Andersen by the time he was 30. The "Big 8" accounting firm had a long reputation for innovation and integrity.
  • Multi-Unit Franchisee
  • 5,944 Reads 5 Shares
Mary Lynne Carraway's 74 Domino's Pizza restaurants may dominate the Washington, D.C., market, but she runs her 1,800-employee business with a kind and gentle approach to success.
  • Debbie Selinsky
  • 10,320 Reads 4 Shares
Recently, we represented a multi-unit operator in the sale of a tier-one franchise business that had to overcome numerous hurdles to achieve a successful outcome.
  • Dean Zuccarello
  • 5,741 Reads
Mary Lynn Carraway is a successful Domino's franchisee with 74 locations in the Washington, D.C., area.
  • Debbie Selinsky
  • 15,051 Reads 6 Shares
Although we live in the richest and most advanced society the world has ever known, many of us say we need more money in order to be happy, notes best-selling author Doug Vermeeren.
  • Doug Vermeeren
  • 6,689 Reads 1 Shares
Two Zaxby's franchisee partners with ties to the brand's corporate office are growing again.
  • Multi-Unit Franchisee
  • 5,759 Reads 3 Shares
A couple of months ago, our lead social media strategist at EMSI Public Relations started noticing interesting changes involving the Twitter accounts we manage for clients.
  • Marsha Friedman
  • 5,080 Reads
Have your begun processing payments with a smartphone or tablet yet? Maybe they're seriously considering implementing a mobile processing strategy like many other businesses and micro-merchants.
  • Jon Clark
  • 10,908 Reads 39 Shares
Multi-unit franchisee Jason Duffy may only be 38 years old, but he could write a book about being successful in business during tough economic times.
  • Debbie Selinsky
  • 6,656 Reads
Steve Baliva knew Hurricane Sandy was on its way and headed for the New Jersey coast.
  • Debbie Selinsky
  • 4,986 Reads 2 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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If your company thinks "customer service" is limited to greeting a customer and dealing with their complaints, you're missing the big picture - and tremendous profits.
  • John Tschohl
  • 6,027 Reads 102 Shares
I found a fascinating website while trolling around the Internet recently.
  • Marsha Friedman
  • 5,639 Reads
Bradley was failing, and failing badly.Not only did the members of his team avoid him in the lunchroom and never stop by to say "good morning," they had begun taping a target to his back every day and everyone had signed up for archery lessons.
  • Erick Lauber, Ph.D.
  • 4,178 Reads
Here's a scenario. You are looking to hire a new team member. You've reviewed applications, held interviews, and narrowed it down to two candidates.
  • Nate DaPore
  • 6,390 Reads 1 Shares
By Most Anyone's Definition, Eric Holm Is A Business Success Story. The Winter Park, Fla., Man Owns 30 Golden Corral Restaurants, Bringing In $155 Million In Annual Sales And Providing Jobs For More Than 3,000 Workers In Georgia And Florida.
  • Debbie Selinsky
  • 16,255 Reads 1 Shares
Spencer Smith may be quiet and unassuming but don't let that fool you. On the inside he's a savvy business operator who has been successful with multi-units and multi-brands and has earned his success by following "the program" and the Golden Rule.
  • Debbie Selinsky
  • 6,258 Reads 149 Shares
"Age 85 is a bad time to go broke," says retirement planner Jeff Gorton.
  • Multi-Unit Franchisee
  • 7,507 Reads 1,023 Shares
The customer experience is all about doing things that will be memorable and of value to the customer.
  • Lisa Ford
  • 5,847 Reads 79 Shares
As a rule, I believe most press releases are not worth the time it takes to write them. Newspapers, magazines, and online news outlets publish articles, not press releases, which means publishing your news will require extra steps for them.
  • Marsha Friedman
  • 4,986 Reads 123 Shares
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