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Arby's Franchise Articles

Testimonials

(CEO) Paul Brown is a super individual, very unassuming, very focused, very professional. He hit the nail on the head when he met with (franchisees) about his plans and said, 'You know this is about a brand, this isn't about going out and trying to be somebody else,' which we've done so many times. At the time when our abundance of high quality proteins were out of sight, and it looked like it would be a difficult path forward, he came out with 'We Have the Meats®,' and he's brought on a superb leadership team. We've taken on the monster with the price of proteins and made it a win-win for everybody. The new building design, the new Delight production tables that allows our footprint to be smaller, and the experience for our guests inside the restaurants -- it's all been very, very innovative, creative, and bold.

There was one location we wanted, and there was competition for it, and the landlord had to make a decision between us or some other brand. Before I could make a deal, I had to get approval for the location. So I called the ARG real estate department, which was very busy, and they sent somebody out the very next day. I was very happy. They approved the site, we got the location, and we have that restaurant under construction right now...and when we have construction challenges, I call (Senior Director of Construction) Tom Huch, who I know is extremely busy doing so many remodels. He is always helping me. One restaurant we just picked up from another brand was in a very, very small location. I told Tom, that this is a very challenging project, and he's helping me every step of the way